This article summarizes all of the system requirements for various third party software applications
System Requirements
for Third Party Software
Aleks:
Windows 1 | Macintosh | Chromebook | iPad | Android Tablet 2 | |
Operating System | 7+ | OS X 10.11+ | Chrome OS | iOS 11+ | Android 7+ |
Screen Resolution | 1024x768 | 1024x768 | Any | Any | 8.9" |
Browsers3 | Chrome 60+ Firefox 60+ Edge 41+ No Support for IE |
Chrome 60+ Firefox 60+ Safari 11+ |
Chrome 60+ | Safari 11+ | Chrome 60+ |
1. Windows based Microsoft Surface tablets require
the use of the touch cover keyboard.
2.
At this
time only Samsung Galaxy tablets have been tested.
3. ALEKS multimedia requires that Flash is enabled in updated Chrome browsers.
Please find requirements posted on the Bongo requirements page.
Canvas:
Basic system requirements can be found in the Canvas Guides' specifications page.
***Please note that Canvas no longer supports Internet Explorer as of July 2019***
Dropbox:
The Dropbox application runs on Windows, Mac OS X, and Linux operating
systems. To run the Dropbox application on your computer we recommend:
·
At least 512MB of
RAM
·
An amount of free
space on your computer equal to the amount you want to store on Dropbox
·
·
·
* Prior versions of Dropbox ran on Windows 2000.
However, this operating system is no longer supported by Microsoft. Please note
that newer versions of our application don't support Windows 2000 either.
Please find requirements posted on the MyLabsPlus requirements page.
Proctorio
Please find requirements posted on the Proctorio requirements page.
Virtual Lab
Please find requirements posted on the Virtual Lab products page. Click the client that matches your operating system.
NetTutor:
Perform an HTML5 test.
In order to be compliant
with NetTutor’s products the browser must obtain a score of at least 320;
however, it is highly suggested that users utilize browsers with a score of at
least 380.
Browsers:
·
Google Chrome
·
Mozilla Firefox
· Apple Safari
Internet Explorer issues:
NetTutor has indicated
that Internet Explorer is not very compatible with their service (IE 11 or
older will run into issues). If a student
is using IE and having issues, you may suggest they use Chrome or Firefox
instead. Pop-up blockers may also cause
problems. If students are having
problems using the Whiteboard at any time, there is a “browser test” button
located at the bottom of the page that will verify if their browser meets the
requirements. A customer support request
link is also located at the bottom of every page.