Results: 1–20 of 44

Search filter options
Search results updated. Showing 20 documents in Standard format.

KB User's Guide - Contact the KB Team

Last updated on 2026-06-02
The KnowledgeBase (KB) team's standard support hours are Monday-Friday 9:00 a.m. to 5:00 p.m..
  • Group: KB User's Guide
  • Views this week: 13
  • Total views: 17958
ID: 113672

KB Users Guide - General Info - New KnowledgeBase (KB) Space Creation Questionnaire

Last updated on 2026-06-30
University of Wisconsin - Madison faculty and staff may request a KB space of their own, free of charge. For an idea of the overall look and feel of a KB site, please see our UW Demo Site. We have a questionnaire that we'd like UW faculty/ staff to ...
  • Group: KB User's Guide
  • Views this week: 20
  • Total views: 53528
ID: 13301

KB User's Guide - General Info - Live Search Results Screen and Its Features

Last updated on 2026-06-10
After performing a Search, a Search Results table appears on your screen. The Search Results table is properly marked for accessibility. This document will discuss what happens when a search is performed, the features that appear on the results ...
  • Group: KB User's Guide
  • Views this week: 39
  • Total views: 54182
ID: 15404

KB User's Guide - General Info - Subscribe to Changes

Last updated on 2026-06-30
You can receive an email notification whenever a change is made to a document. This document will show you how.
  • Group: KB User's Guide
  • Views this week: 24
  • Total views: 39919
ID: 13761

KB User's Guide - Settings - Updating a Group Contact

Last updated on 2026-06-30
All KB spaces must have a primary contact listed with at least one name and email address, known as the group space contact. This document will show you how to update the group contact field when this role is changing within your unit.
  • Group: KB User's Guide
  • Views this week: 20
  • Total views: 35845
ID: 36747

2024 KnowledgeBase (KB) User Group Meeting

Last updated on 2026-07-08
Our annual KB User Group Meeting will take place the week of July 29-August 2, 2024. We will host a week of virtual sessions spanning a range of topics related to the KB, including content strategy, accessibility, process improvements, and more.
  • Group: KB User's Guide
  • Views this week: 20
  • Total views: 22533
ID: 137917

Knowledgebase User's Guide - Contact and Support Information

Last updated on 2026-07-08
This document outlines how you can get support and help from the Knowledgebase team while creating or updating your documents. Please Note: Our hours of operation for support are M-F, 8 a.m. - 4:30 p.m. (excluding holidays).
  • Group: KB User's Guide
  • Views this week: 29
  • Total views: 23912
ID: 127188

About the KnowledgeBase

Last updated on 2026-07-16
Why not the KB?
  • Group: KB User's Guide
  • Views this week: 97
  • Total views: 271160
ID: 3

KB User Guide - FAQ

Last updated on 2026-07-20
This document addresses many frequently asked questions.
  • Group: KB User's Guide
  • Views this week: 27
  • Total views: 53469
ID: 6888

KB User's Guide - KB Admin Tools - Login to the KB Admin Tools (UW Madison Only)

Last updated on 2026-06-30
Admins and users with access to the KB Admin Tools can use the info on this page to create and modify documents in their KB space.
  • Group: KB User's Guide
  • Views this week: 14
  • Total views: 37105
ID: 36737

KnowledgeBase Search Tips

Last updated on 2026-06-08
This document gives an overview of how to effectively use the Search function of your KnowledgeBase.
  • Group: KB User's Guide
  • Views this week: 16
  • Total views: 145762
ID: 14

KB User's Guide - Introduction to the KnowledgeBase Environment

Last updated on 2026-05-21
The document provides a high-level overview of how KnowledgeBase (KB) groups spaces are structured and how the different environments relate to each other.
  • Group: KB User's Guide
  • Views this week: 20
  • Total views: 34861
ID: 36806

KB User's Guide - Documents Tab - Minor vs Major Document Changes

Last updated on 2026-05-21
When publishing a change to an existing KB document, the change will be marked as either "major" or "minor". This document describes how this designation is determined, as well as the effects of publishing a major change.
  • Group: KB User's Guide
  • Views this week: 28
  • Total views: 26071
ID: 109513

KB User's Guide - General Info - Creating a KB Admin Alert

Last updated on 2026-05-19
If you have important information you need to communicate to all authors in your KB group space, you may create a KB Admin Alert, which will display as a persistent banner in the KB Admin Tools.
  • Group: KB User's Guide
  • Views this week: 11
  • Total views: 22825
ID: 104160

KB User's Guide - Creating a Group Authorization Rule with Person API Workday Data [Campus login required]

Last updated on 2026-05-19
This document describes how to update your Group Authorization rules directly in the KB (without using a Manifest group).
  • Group: KB User's Guide
  • Views this week: 0
  • Total views: 9
ID: 150992

KB User's Guide - API - What is an API?

Last updated on 2026-05-14
This document provides a general description of what an Application Programming Interface (API) is, as well as some helpful references in learning more about how you can use the KB APIs to pull KB data into other applications.
  • Group: KB User's Guide
  • Views this week: 12
  • Total views: 34189
ID: 29280

KB User's Guide - General Info - Table of Contents

Last updated on 2026-04-17
Clicking on any link on this page will lead you to the KB User's Guide KB subsite. Once on the subsite, you may continue to search for documents and advanced search features to find what you need.
  • Group: KB User's Guide
  • Views this week: 34
  • Total views: 91807
ID: 5233

2022 KnowledgeBase (KB) User Group Meeting [Campus login required]

Last updated on 2026-03-24
Our annual KB User Group Meeting will take place the week of August 1-5, 2022. We will host a week of virtual sessions spanning a range of topics related to the KB, including content strategy, accessibility, process improvements, and more.
  • Group: KB User's Guide
  • Views this week: 0
  • Total views: 2060
ID: 119485

KB User's Guide - KnowledgeBase Accessibility Information

Last updated on 2026-03-17
This document provides information on the KnowledgeBase (KB) service with regards to accessibility. This includes the process for requesting a copy the KB's current Accessibility Conformance Report (ACR), as well as how to report an accessibility ...
  • Group: KB User's Guide
  • Views this week: 12
  • Total views: 3452
ID: 155269

KB User's Guide - General Info - Known Issues [Campus login required]

Last updated on 2026-03-17
The KB Team maintains a list of active known issues within the KB application. These are captured in a Trello board, which you can access below.
  • Group: KB User's Guide
  • Views this week: 0
  • Total views: 2
ID: 30009

Not finding what you are looking for? Suggest a new document be created, or try searching again with multiple search terms.