Results: 21–40 of 44

KB User's Guide - Documents Tab - TinyMCE Shorthand Codes

This document explains how to use shorthand codes in the TinyMCE editor to quickly insert LinkDocs, IncludeDocs, and attachments, or to look up users.

• Group: KB User's Guide
• Views this week: 51
• Total views: 22181

ID: 114323

KB User's Guide - General Info - KB Features

An introduction to the features of the KnowledgeBase.

• Group: KB User's Guide
• Views this week: 88
• Total views: 37212

ID: 24584

2023 KnowledgeBase (KB) User Group Meeting

Our annual KB User Group Meeting took place the week of July 31-August 4, 2023. We hosted a week of virtual sessions spanning a range of topics related to the KB, including content strategy, accessibility, process improvements, and more.

• Group: KB User's Guide
• Views this week: 67
• Total views: 21320

ID: 129206

KB User's Guide - General Info - View Your Institution Sitemap

Search engine web crawlers read your Institution's site map (and consequently its content) to intelligently crawl your site. It provides valuable metadata associated with the KB documents listed in that sitemap. Metadata is information about a KB ...

• Group: KB User's Guide
• Views this week: 164
• Total views: 35598

ID: 55719

KB User's Guide - General Info - Embedding KB Content in Another Website

This document explains the use case and approach for embedding KB content into an external (i.e. non-KB) website or web-based application that your organization manages.

• Group: KB User's Guide
• Views this week: 37
• Total views: 28375

ID: 81509

KB User's Guide - General Info - How to Hide Topic Breadcrumbs

This document will explain how a KB Group Admin can hide topic breadcrumbs from view on their KB Live Site(s), either across your site or on a single KB document.

• Group: KB User's Guide
• Views this week: 90
• Total views: 22297

ID: 112059

KB Users Guide - Settings Tab - Creating a Site Map Menu Based on Topics

This document will show you how to create a site-map style topic navigation menu for your Live KB Site(s). This menu will display your highest-level topics, which once clicked, will direct the user to a page with links to sub-topics and their ...

• Group: KB User's Guide
• Views this week: 63
• Total views: 49956

ID: 64418

KB User's Guide - General Info - Overview of Roles and Responsibilities

This document outlines some of the standard roles and associated responsibilities that exist within the area of KB management and administration. Please note that these roles are intended to act as a reference only; depending on the way in which ...

• Group: KB User's Guide
• Views this week: 142
• Total views: 54305

ID: 61982

KB User's Guide - Training - Tour of a KnowledgeBase (KB) Site

Users who access your published KB content will do so by visiting your "live site". This document describes both the standard and optional elements that appear on your live site, particularly your homepage.

• Group: KB User's Guide
• Views this week: 84
• Total views: 39715

ID: 15355

KB User's Guide - General Info - KnowledgeBase Search Tips

This document gives an overview of how to effectively use the Search function in the KB Live Site(s).

• Group: KB User's Guide
• Views this week: 43
• Total views: 35308

ID: 44333

KB User's Guide - Explanation of User Types and Access Levels

This document provides a broad overview of the different types of live site users in the KB, their access level, and how it relates to what content they can see.

• Group: KB User's Guide
• Views this week: 141
• Total views: 47763

ID: 36826

KB User's Guide - General Info - Site-Level Vs. Document-Level Feedback

This document describes the difference between site-level and document-level feedback forms available to end users, including how related notifications are routed.

• Group: KB User's Guide
• Views this week: 82
• Total views: 34454

ID: 89421

KB User's Guide - General Info - Embed a Google Calendar into a Document

This document will show you how to locate Google Calendar embed code and how to place it into a KB Document.

• Group: KB User's Guide
• Views this week: 97
• Total views: 42884

ID: 61934

KB User's Guide - Document Edit Screen Overview

This document provides users of the KnowledgeBase with a general introduction to the new document edit screen. This new interface is available to all groups as of September 18, 2025 and will eventually replace the original edit screen.

• Group: KB User's Guide
• Views this week: 139
• Total views: 13045

ID: 150385

KB Users Guide - General Info - Questions Brand New KB Admins Should Consider

Here are a few things to consider before getting started on your new KnowledgeBase. Please consider the questions below to prepare for the identification and creation of your first topics and documents.

• Group: KB User's Guide
• Views this week: 107
• Total views: 53305

ID: 52046

KB User's Guide - Using Manifest to Authorize Users for the KB

This document describes how you can use the UW-Madison Manifest service to provide access to your KB, either to automatically authorize a group of users for your internal KB, or to provision NetIDs for external collaborators that need access.

• Group: KB User's Guide
• Views this week: 102
• Total views: 27966

ID: 110558

KB User's Guide - Sensitive and Restricted Data Policy

The following document outlines the Knowledgebase policy regarding sensitive, restricted, and internally protected data.

• Group: KB User's Guide
• Views this week: 97
• Total views: 17100

ID: 127184

KB User's Guide - General Info - Quick Search Options

Entering a "Quick Search" term in the Search field of your live KB site will yield a specific collection of documents. This document will detail the Quick Search Options that apply to both Internal and External sites, and Options that only apply to ...

• Group: KB User's Guide
• Views this week: 91
• Total views: 42855

ID: 36726

KB User's Guide - What is the KB Advisory Group?

This document provides information about the KB Advisory Group, including what it is, when we meet, and how to join.

• Group: KB User's Guide
• Views this week: 65
• Total views: 8577

ID: 147560