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Retrieve Older Messages in Outlook 2013
This document explains how to get older messages in your Outlook inbox to show up in your search.
If you’re having trouble finding old messages in your inbox, particularly if you have large quantities of mail, try some of these solutions to see if they can help.
Search for a specific time frame
If you’re looking for messages from a specific period of time, try adding those dates as a condition. In the Advanced Search box, type the following, using your time frame for the mm/dd/yy spaces:
Received/between/mm/dd/yy and mm/dd/yy
Increase your search limit
If you want to see more messages than the 250 that Outlook will automatically bring up for you, you can bypass this limit.
- Go to File > Options > Search.
- Uncheck the Improve search speed by limiting the number of results shown check box in the Results section.
- Click OK and restart Outlook for the changes to take effect.
Adjust your cache settings
Outlook 2013 will automatically keep an offline cache of messages going 12 months back. If you want to change this setting:
- Go to File > Account Settings > Account Settings.
- Chick the Exchange account you want in the Email tab, then click Change.
- Under Offline Settings, adjust the slider to change the amount of time that your mail will be stored in the offline cache. Make sure the Cached Exchange Mode box is checked.
- Exit and restart Outlook for the changes to take effect.
Search through subfolders
To search through subfolders in addition to the current folder, look for a box next to the search box that has a drop-down menu. Select Subfolders from the menu. You can also choose to search the Current Mailbox or All Outlook Items.