Repeatedly Receiving Popup to Add Authentication for Lync 2011
This document explains how to fix the problem of a recurring Keychain popup to add authentication in Lync 2011.
If the user is unable to log in to Lync 2011 nad keeps getting a Keychain popup to add authentication, use Shift + Command + G and type ~/Library/Keychains.
Once the folder opens:
- If found, remove the OC_KeyContainer file.
- Cut and paste all the remaining MS- and Lync-related files and place them in a tempfolder on the desktop.
- Reboot and attempt Lync authentication again.
- If this works, trash the tempfolder and certs.