Accessing your Work Desktop Remotely via Clientless VPN

To access your work computer, including software that is installed on it:

**Please Note:  Currently remote desktop via clientless VPN does not work on Mac desktops or laptops.  Mac users who wish to connect to a work PC through remote desktop must use the VPN client.  Installation instructions can be found in the following knowledgebase article --> Installing the VPN Client - Mac OS X

To access your work desktop remotely you will need to know the Asset Tag ID of your work desktop computer ahead of time.  Instructions for locating your Asset Tag number in Microsoft Windows 7 are located in the following knowledgebase document --> VPN Remote Desktop - Determining the Asset Tag Number of Your Work Computer

               For this example, we will use Asset Tag ID ADM-W400447

To remotely connect to your work desktop we must combine the Asset Tag number and the domain ( into what is known as the fully qualified domain name (FQDN). 

               For this example the FQDN is

These instructions will allow you to use a remote access tool (VPN) outside of the UW-Extension and UW-Colleges network to gain access to network resources.

Open any internet browser to connect to your VPN home drive. This example uses Internet Explorer.

In your browser type the following into the address bar and press enter:


You will see the following login dialogue box, enter your Username (NetID) and Password and then click Login: 


When the following message is displayed click Continue:


You are now connected to the VPN and your home page is displayed.

Select the drop down arrow to the right of cifs:// as indicated by the red arrow shown below.


Scroll down the list and select rdp://  as indicated by the red arrow shown below.


The display should now have   rdp:// as shown below.


Type the FQDN for your work desktop into the box to the right of  rdp:// as indicated by the red arrow shown below.  

We are using  for this example.


With the cursor to the right of the ‘’ (as indicated by the red arrown above), press the Enter key.

You should see the ‘Remote Desktop Connection’ screen as shown below.


Click on the Connect button to start the remote connection. 
You should see the ‘Terminal server connecting’ message appear as indicated by the red arrow shown below. 


If the remote desktop window does not appear within approximately one minute, click on the refresh icon as indicated by the red arrow below.


The remote desktop session window should appear as shown below.


Select the Other User option then enter your username with the domain first   uwcx\first.last  then your password as shown below.  Then select the right arrow button as indicated by the red arrow below.


Once your username and password have been authorized, you should see the Windows Welcome screen as shown below.


Your work desktop should appear as shown below.  You can now work just like you were sitting at your desk.


To change to ‘full screen mode’ for the remote session, select the Full screen button as indicated by the red box and red arrow as shown below.


When you have completed working, log off of remote session to your work desktop by selecting the Start button  then selecting ‘Log off’ as indicated by the red arrow below. 


This ensures that the remote session to your work desktop is closed correctly so that no one else can access the remote session.

You should be returned to the VPN home page as shown below.



When the remote session closes, it should return you to the vpn ‘home’ page as shown below


If the closed remote session instead leaves you at the ‘Terminal server connection’ screen as shown below, select the ‘Home’ button as indicated by the red arrow below.


Logging off the VPN

When you have completed working with your files or using your work desktop remotely, return to the vpn ‘home’ page by either selecting the ‘home’ button or the Internet Explorer back arrow button.  You should then be at the screen shown below.


To Log off the vpn, select the Logout button as indicated by the red arrow above.
You should then see the screen shown below. 


Please close your browser to completely close the vpn session.


Keywords:remote desktop clientless vpn   Doc ID:40335
Owner:Eric B.Group:UW-Extension and Colleges
Created:2014-05-23 13:46 CDTUpdated:2015-09-15 13:53 CDT
Sites:UW-Extension and Colleges
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