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Installing the VPN Client - Mac OS X
This document explains how to install the VPN client in Mac OS X using Firefox.
*Java needs to be installed prior to installing the VPN client.
**Currently the Safari and Chrome browsers on Mac are not supported. Mac users should use Firefox with the new VPN software.
Open Firefox. Note – The VPN url must be added to the Allowed Sites. Instructions to make that change can be found in the following KB document --> Add VPN to Firefox Allowed Sites
Enter the VPN client url https://uwcxvpn.uwex.uwc.edu/uwcx (as shown in the example below).
You should see the UW Colleges and Extension SSL VPN Service webpage appear as shown below.
Enter your username and password (ex first.last) then select the Login button.
You should see the ‘Authorized use only’ message as shown below.
Click on the Continue button.
You should see the AnyConnect client start the installation process. Please wait for the installation process to complete.
You should see the Java Security Warning as shown below.
You should then see the Installation window appear. Select the ‘Do not show this again for apps from the publisher and location above’ option as shown below. Click on Run.
You should see the Downloading required files message as shown below.
You should see the ‘Allow access to the following application from’ message as shown below. Select the “Do not show this again for this app and web site” message, then click on the Allow button as indicated by the red arrows shown below
Note – Enter the Macbook administrator name and password to continue installation.
You may see the “Warning: Unresponsive script” window appear. Click on the Continue button
as indicated by the red arrow shown below.
The VPN client installation should continue as shown below.
When the VPN client has completed the installation process it will attempt to connect to the VPN as shown below. Please wait for the connection process to complete.
When the VPN is connected as shown below, please close the Firefox web browser.
The VPN icon on the dock indicates that the VPN is connected as shown in the red box below.
Click on the VPN dock icon to expand the VPN client window as shown below. An option is available to select whether the VPN client open automatically on login to OS X.
To connect the VPN manually after the initial install:
Select the VPN client icon from the dock as indicated by the red box shown below.
Clicking on the VPN icon should bring up the menu as shown on the right below. Select the Connect button to start the VPN connection process.
The first time you connect. You may see the following ‘Untrusted VPN Server Blocked’ message as shown below. Select the Change Setting button to continue.
The ‘Preferences – VPN’ window should appear. Uncheck the ‘Block connections to untrusted servers’ option and then click the close button as indicated by the red arrows shown below.
At the Security Warning screen shown below. Select the Connect Anyway button to continue the VPN connection process.
Enter your domain username and password then click on the Ok button to continue.
You should see the Authorized use only message as shown below. Select the Accept button to continue.
You should see the Establishing VPN message as shown below.
When the VPN is connected, you should see the Connected to UWCX VPN message as shown below.
Closing the VPN connection
To close the VPN connection, locate and click on the VPN dock icon as shown in the red box below.
The VPN menu will open as shown below. Select the Disconnect button to close the VPN connection.
When disconnected the VPN client should appear as shown in the red box below.