Adobe Support and Troubleshooting

Adobe Creative Cloud - Installation Problems and other Troubleshooting help.

Adobe Creative Cloud - Installation Problems

Problem -

After installing Adobe Creative Cloud, the software fails to load properly or you experience issues attempting to install other Adobe Apps using the Creative Cloud product.

Error message
ADobe Creative Cloud Error Message
Solution –

Click repair and follow the onscreen instructions.

If the repair does not resolve the issue, the next recommended action is to un-install the software, run an Adobe Cleaner script, and then reinstall the software.
Download instructions and additional information can be found at:


Additional problems and solutions for troubleshooting the Adobe Creative Cloud App can be found here:



Adobe Support Information: 

Adobe Support Website (https://helpx.adobe.com). Adobe's online support has documentation on known issues and common problems users encounter. Choose your product from the dropdown menu entitled "Select product page" and do a search including any error codes you may receive. You can also register for their forums and ask questions there or contact Adobe support for assistance
.
). Adobe's online support has documentation on known issues and common problems users encounter. Choose your product from the dropdown menu entitled "Select product page" and do a search including any error codes you may receive. You can also register for their forums and ask questions there or contact Adobe support for assistance.



Keywords:Adobe trouble problem support issue Creative Cloud Account Access   Doc ID:73989
Owner:Tom R.Group:UW-Extension and Colleges
Created:2017-06-12 09:15 CDTUpdated:2017-06-12 09:20 CDT
Sites:UW-Extension and Colleges
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