If your group manages restricted documents (i.e. docs with read access restrictions applied), you typically do not want those docs to appear to users who are not authorized to view them. However, this setting can be changed if desired.

To change this setting in the KB Admin Tools, go to Settings > Group Spaces and click on the Edit button for your group space. Then, scroll down to the "Documentation Settings" section of the page to find the Hide restricted docs from search option. By default, this option will be set to "Yes".

• If Yes is selected, restricted documents are hidden altogether from unauthorized users without access to those documents. Titles of restricted documents will not appear in search results.
• If No is selected, the titles of restricted documents will be shown in internal KB site search results, even when the user performing the search is not authorized to view the documents. When a restricted document is loaded by an unauthorized user, the document content is blanked out by a message indicating that the user must contact the document owner for document access.

If your group does not have any User Access Groups set up, or if you do not have any documents with read access restrictions applied, the above setting is ignored.