Welcome
KnowledgeBase (KB) is a web-based platform that makes it easy to create, manage, share, and maintain online documentation. It serves as a centralized repository for the University of Wisconsin–Madison and other higher education institutions to store and organize knowledge, helping users quickly find the information they need.
The KB contains a wide range of searchable content, including technical documentation, instructions, policies, procedures, and other reference materials. It enables content creators and administrators to efficiently develop, categorize, and maintain information while empowering end users to access reliable resources independently.
The KB team provides support, training, guidance, and consultation for administrators and editors. For assistance, contact kb-team@doit.wisc.edu. We also encourage all KnowledgeBase editors and administrators to participate in the KB Advisory Group.
KB User Group Meeting
Register for the 2026 KB User Group Meeting!
This year's meeting will be held the week of August 3-7. Registration is still open through the end of the week.
You can preview our agenda in the User's Guide, or, if you're already registered, connect to sessions through the event app!
For more information on the KB User Group Meeting, please see our FAQ.
KB Basics - Start Here
Top Documents
- KB Users Guide - General Info - New KnowledgeBase (KB) Space Creation Questionnaire
- About the KnowledgeBase
- Document capture [Glossary]
- KB Author Training - Body Field - Using the TinyMCE Editor
- KB User's Guide - Documents Tab - Document Workflow
- Knowledgebase User's Guide - Contact and Support Information
- KB User's Guide - Documents Tab - Document Style Guidelines
- KB User's Guide - Documents Tab - Image Guidelines
- KB User's Guide - Users Tab - Adding a User to your Group
- KB User's Guide - General Info - Live Search Results Screen and Its Features
Documents Recently Updated
- KB User's Guide - Documents Tab - KB Custom Class Names
- 2026 KnowledgeBase (KB) User Group Meeting
- KB User's Guide - Topics Tab - Create Topic Footers
- KB User's Guide - Documents Tab - Custom Classes Requiring Manual Entry
- KB User's Guide - Documents Tab - Creating and Using Document Headers and Footers
