Welcome
KnowledgeBase (KB) is a web-based platform that makes it easy to create, manage, share, and maintain online documentation. It serves as a centralized repository for the University of Wisconsin–Madison and other higher education institutions to store and organize knowledge, helping users quickly find the information they need.
The KB contains a wide range of searchable content, including technical documentation, instructions, policies, procedures, and other reference materials. It enables content creators and administrators to efficiently develop, categorize, and maintain information while empowering end users to access reliable resources independently.
The KB team provides support, training, guidance, and consultation for administrators and editors. For assistance, contact kb-team@doit.wisc.edu. We also encourage all KnowledgeBase editors and administrators to participate in the KB Advisory Group.
KB User Group Meeting
Did you miss the 2026 KB User Group Meeting? Don't worry—you can still watch the recordings from this year's meeting.
KB Basics - Start Here
Top Documents
- About the KnowledgeBase
- Topic Tree [Glossary]
- Schedule Publish [Glossary]
- Visual Editing [Glossary]
- Owner Docs (oDocs) [Glossary]
- Group Docs (gDocs) [Glossary]
- Internal KB (iKB) [Glossary]
- HTML source editor (HyperText Markup Language) [Glossary]
- ITSM (Information Technology Service Management) [Glossary]
- API Password (Application Programming Interface) [Glossary]
Documents Recently Updated
- Visual Editing [Glossary]
- Schedule Publish [Glossary]
- KB User's Guide - Documents Tab - Using the Batch Tool Search
- KB User's Guide - Topics Tab - Introduction to the Topics Tree
- Topic Tree [Glossary]
