KB User's Guide - Documents Tab - Exclude Documents from Searches
This document describes the Exclude from search feature in the KB document editor.
The Search priority drop down (between the Keyword and Summary fields) contains an Exclude from search option in the menu.
If Exclude from search is selected when the document is activated, that document will not be included in any of the following search results:
- User search results of the Live Site
- Top Documents of the Week
- Most Recently Updated Documents
Documents flagged with Exclude from search, however, can be viewed by their exact document ID numbers in the URL or by their ID numbers in the search box.
The Exclude from search option can be particularly useful for short documents/texts (e.g., examples, disclaimers, warnings, and credits) that are meant to be included in other KB documents. It is also ideal to view a document on the live site without it being discoverable by others.