KB User's Guide - Documents Tab - Using the KB Link Doc Feature
Last updated on 2023-01-30
The KB Link Doc feature allows you to link to easily link to another KB document. This document explains how the KB Link Doc feature works and how to add use it in your own documents.- Group: KB User's Guide
- Views this week: 117
- Total views: 16367
KB User's Guide - Documents Tab - Migrating HTML Content from a Web Site into your KB document via XML Import
Last updated on 2022-12-23
There may be occasion where you need to migrate content residing on an Institutional web site, a Departmental web site, an existing web based blog, an online wiki, etc. into your KB Space. If you have a large number of pages to migrate, please ...- Group: KB User's Guide
- Views this week: 121
- Total views: 32661
KB User's Guide - Live Sites - Suggest a Document Link
Last updated on 2022-07-20
End users viewing your published KB content will be able to click a link or button to "Suggest a Document," which is intended for instances where they could not find the content they were looking for. Please see below for additional information on ...- Group: KB User's Guide
- Views this week: 105
- Total views: 34921
KB User's Guide - Documents Tab - Guide to HTML Editor Buttons (Classic Editor)
Last updated on 2022-07-20
Description of HTML editor buttons in KB Admin Tools- Group: KB User's Guide
- Views this week: 219
- Total views: 156277
KB User's Guide - Documents Tab - Embedding Video
Last updated on 2022-07-05
This document provides information on how videos can be embedded within your KB documents.- Group: KB User's Guide
- Views this week: 201
- Total views: 42603
KB User's Guide - Documents Tab - Dual Status in Multiple KB Sites
Last updated on 2022-06-15
This document explains the SiteStatus field in the Document Information Table when viewing in KB Admin Tools.- Group: KB User's Guide
- Views this week: 126
- Total views: 36461
KB User's Guide - Documents Tab - Embedding user specific content in KB documents (HTML editor only)
Last updated on 2022-05-25
This feature allows authors to embed, in one document, content meant for specific individual users (e.g. allows a block of text to be visible only to a specified user who is a fully authorized internal user). When the activated document is rendered ...- Group: KB User's Guide
- Views this week: 97
- Total views: 31440
KB User's Guide - Documents Tab - TinyMCE Shorthand Codes
Last updated on 2022-04-05
This document explains how to use shorthand codes in the TinyMCE editor to quickly insert LinkDocs, IncludeDocs, and attachments, or to look up users.- Group: KB User's Guide
- Views this week: 127
- Total views: 17638
KB User's Guide - Documents Tab - Where To Place <link> Tags
Last updated on 2021-11-29
The TinyMCE editor does not allow <link> tags to be placed in the document body. You may find that tags you are attempting to add are not being saved, or you may see an alert warning that <link> tags previously stored in the doc body ...- Group: KB User's Guide
- Views this week: 67
- Total views: 13875
KB User's Guide - Documents Tab - Suggest a Document Link - How to disable Suggest a Document links
Last updated on 2021-06-01
Instructions for how to turn off or disable the Suggest a Document links.- Group: KB User's Guide
- Views this week: 114
- Total views: 33360
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