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KB User's Guide - Understanding Access to Documents

Last updated on 2025-09-08
The purpose of this document is to outline the many ways in which a document can be made available to certain (or all) audiences within the Knowledgebase (KB) system. There are several options that require specific setup and settings to make ...
  • Group: KB User's Guide
  • Views this week: 19
  • Total views: 16709
ID: 135986

KB User's Guide - Documents Tab - Glossary and Glossary Items

Last updated on 2024-11-15
Glossaries are useful to understand the meaning of terms relevant to the contents of of your KB site. The KB glossary is easy to use and there are a few ways to access it and display terms your KB pages.
  • Group: KB User's Guide
  • Views this week: 30
  • Total views: 46372
ID: 15709

KB User's Guide - Documents Tab - KB Custom Class Names

Last updated on 2024-11-15
This document lists KB custom tags for your reference. If an author inadvertently uses a class name that the KB uses for custom tags (e.g. class="internal"), it will have unintended results in the KB document. The following is a reference point for ...
  • Group: KB User's Guide
  • Views this week: 18
  • Total views: 33116
ID: 36739

KB User's Guide - Documents Tab - Suggest a Document Link - How to Submit a Suggestion

Last updated on 2024-10-14
The Suggest a document link allows users to submit requests for new documentation.
  • Group: KB User's Guide
  • Views this week: 15
  • Total views: 48622
ID: 16441

KB User's Guide - Documents Tab - No Frill Parameter at the Document Level

Last updated on 2024-02-29
Quickly and easily strip away all document framing, styling, site headers, etc. by appending the string, &no_frill=x, to the page url.
  • Group: KB User's Guide
  • Views this week: 16
  • Total views: 43192
ID: 6274

KB User's Guide - Documents Tab - How to Create Anchor Tags and Links

Last updated on 2024-02-14
If you need to link to a specific section within a document, you can do so by using an anchor and a link that points to that anchor. This document contains step-by-step instructions on how to add anchor tags and links to your documents.
  • Group: KB User's Guide
  • Views this week: 15
  • Total views: 47218
ID: 18575

KB User's Guide - Documents Tab - TinyMCE 'To The Top' Plugin

Last updated on 2024-02-14
This document explains the 'To The Top' plugin in the TinyMCE editor.
  • Group: KB User's Guide
  • Views this week: 18
  • Total views: 12081
ID: 135308

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