Results: 1-20 of 249

KB Users Guide - General Info - New KnowledgeBase (KB) Space Creation Questionnaire

Last updated on 2023-06-01
University of Wisconsin - Madison faculty and staff may request a KB space of their own, free of charge. For an idea of the overall look and feel of a KB site, please see our UW Demo Site. We have a questionnaire that we'd like UW faculty/ staff to ...
  • Group: KB User's Guide
  • Views this week: 72
  • Total views: 39096
ID: 13301

Knowledgebase User's Guide - Contact and Support Information

Last updated on 2023-05-11
This document outlines how you can get support and help from the Knowledgebase team while creating or updating your documents. Please Note: Our hours of operation for support are M-F, 8 a.m. - 4:30 p.m. (excluding holidays).
  • Group: KB User's Guide
  • Views this week: 59
  • Total views: 4300
ID: 127188

KB User's Guide - API - Available APIs

Last updated on 2024-04-15
This document outlines all of the currently available APIs for the KnowledgeBase.
  • Group: KB User's Guide
  • Views this week: 66
  • Total views: 26747
ID: 71945

KB User's Guide - Understanding Access to Documents

Last updated on 2024-03-25
The purpose of this document is to outline the many ways in which a document can be made available to certain (or all) audiences within the Knowledgebase (KB) system. There are several options that require specific setup and settings to make ...
  • Group: KB User's Guide
  • Views this week: 104
  • Total views: 853
ID: 135986

KB User's Guide - Documents Tab - Using the Campus Access Setting to Protect Content

Last updated on 2023-10-18
The Campus Access field allows individual documents to be put behind a general campus login (e.g. user is required to have valid campus login credentials) and therefore not accessible to the general public.
  • Group: KB User's Guide
  • Views this week: 120
  • Total views: 33657
ID: 43893

KB User's Guide - Explanation of User Types and Access Levels

Last updated on 2021-12-17
This document provides a broad overview of the different types of live site users in the KB, their access level, and how it relates to what content they can see.
  • Group: KB User's Guide
  • Views this week: 132
  • Total views: 29979
ID: 36826

KB Users Guide - Documents Tab - "Recycle a Doc"

Last updated on 2024-05-15
Over time, your KB Admin may Purge documents in the Trash queue for recycling. This document will tell you how those with or without Publish rights may recycle a document,
  • Group: KB User's Guide
  • Views this week: 73
  • Total views: 23983
ID: 31877

KB User's Guide - Documents Tab - Review Mode Button Descriptions

Last updated on 2024-05-15
This document will describe the buttons found when looking at a Document in Review Mode.
  • Group: KB User's Guide
  • Views this week: 68
  • Total views: 23426
ID: 19000

KB User's Guide - API - Site Banners

Last updated on 2024-05-10
This document provides information for the Site Banners API for the KnowledgeBase.
  • Group: KB User's Guide
  • Views this week: 98
  • Total views: 20040
ID: 86187

KB User's Guide - API - News

Last updated on 2024-05-10
This document provides information in the News API for the KnowledgeBase.
  • Group: KB User's Guide
  • Views this week: 88
  • Total views: 25030
ID: 71428

KB User's Guide - API - Articles

Last updated on 2024-05-10
This document provides information in the Articles API for the KnowledgeBase.
  • Group: KB User's Guide
  • Views this week: 91
  • Total views: 29736
ID: 69510

KB User's Guide - Settings Tab - Group Spaces Screen

Last updated on 2024-05-07
There are options that can be set at the site level so that each KB Administrator can choose the best options for their users.
  • Group: KB User's Guide
  • Views this week: 62
  • Total views: 26102
ID: 18597

KB User's Guide - Documents Tab - Left Navigation Bar Links

Last updated on 2024-05-06
Menu items on the left-hand side of the Documents Tab in KB Admin Tools
  • Group: KB User's Guide
  • Views this week: 136
  • Total views: 51268
ID: 8537

KB User's Guide - API - Connecting to the Internal API [Campus login required]

Last updated on 2024-04-12
This document describes the process to authenticate and connect to a site's internal API, which allows you to make GET requests to access internal KB content available to your site.
  • Group: KB User's Guide
  • Views this week: 0
  • Total views: 0
ID: 136766

KB User's Guide - API - Accessing the Private API

Last updated on 2024-04-12
This document explains how to obtain and API token and connect to the KB's Private API layer following the provisioning of your OAuth account.
  • Group: KB User's Guide
  • Views this week: 60
  • Total views: 18733
ID: 93968

KB User's Guide - API - Setting Up an Internal API Account [Campus login required]

Last updated on 2024-04-12
This document describes how an existing KB user can configure an internal API password and authorize a device to connect to the API.
  • Group: KB User's Guide
  • Views this week: 0
  • Total views: 18200
ID: 92052

KB User's Guide - Settings Tab - Notification Settings

Last updated on 2024-03-25
The Notification link in the Settings tab allows you to control who receives feedback on your site's documents. To access, click on the Notifications link on the left navigation bar.
  • Group: KB User's Guide
  • Views this week: 65
  • Total views: 30671
ID: 6279

KB User's Guide - Introduction to the TinyMCE Editor

Last updated on 2024-03-25
This document will serve as a landing page for help and support information on the new WYSIWYG editor for the KB, TinyMCE.
  • Group: KB User's Guide
  • Views this week: 68
  • Total views: 11286
ID: 114570

KB User's Guide - Training - Basic Administrator Training

Last updated on 2024-03-12
New KB Admins can use this document as a point of departure to begin building their KB sites.
  • Group: KB User's Guide
  • Views this week: 62
  • Total views: 24253
ID: 15358

KB User's Guide - Documents Tab - Basic HTML Commands

Last updated on 2024-03-11
This document provides basic HTML commands that are needed for creating KnowledgeBase documents.
  • Group: KB User's Guide
  • Views this week: 82
  • Total views: 42512
ID: 3469
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