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KB User's Guide - Training - Basic Administrator Training
New KB Admins can use this document as a point of departure to begin building their KB sites.
Welcome Brand New KB Admin
Roles and Responsibilities of your KB
What New KB Admins should consider
KB Site Functionality
Strategies to
enter a long document
into your KB
Your Users (e.g. KB Site Authors and fellow Admins)
Adding users
into the Users tab.
Restrict document access
to a subset of users.
Restrict a user's publish rights to a
specific topic
.
Your KB site's look and feel
Site Components
Content modules
Side Modules
Apply your finalized topic tree to the KB
Create your
topic tree
Set user expectation of each topic by creating a
search results topic description
.
Determine the Workflow of your documents
Document Workflow
Training those who do not have publish rights to
Request Activation
of a document
Transfer document
to another owner
See Also:
KB User's Guide - User Training: How to Guide Those Visiting Your Live KB Site
KB User's Guide - Training - Author Training
↑ Up:
KnowledgeBase (KB) Training
Keywords:
Administrator Training user access lists home topics sitepref users stats news dashboard
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Doc ID:
15358
Owner:
Leah S.
Group:
KB User's Guide
Created:
2010-10-21 19:00 CDT
Updated:
2021-06-01 13:19 CDT
Sites:
KB User's Guide
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