Results: 1-19 of 19

Knowledgebase User's Guide - Contact and Support Information

Last updated on 2023-05-11
This document outlines how you can get support and help from the Knowledgebase team while creating or updating your documents. Please Note: Our hours of operation for support are M-F, 8 a.m. - 4:30 p.m. (excluding holidays).
  • Group: KB User's Guide
  • Views this week: 59
  • Total views: 4300
ID: 127188

KB User's Guide - Understanding Access to Documents

Last updated on 2024-03-25
The purpose of this document is to outline the many ways in which a document can be made available to certain (or all) audiences within the Knowledgebase (KB) system. There are several options that require specific setup and settings to make ...
  • Group: KB User's Guide
  • Views this week: 104
  • Total views: 853
ID: 135986

KB User's Guide - Training - Basic Administrator Training

Last updated on 2024-03-12
New KB Admins can use this document as a point of departure to begin building their KB sites.
  • Group: KB User's Guide
  • Views this week: 62
  • Total views: 24253
ID: 15358

KB User's Guide - Training - Tour of a KnowledgeBase (KB) Site

Last updated on 2024-03-01
Users who access your published KB content will do so by visiting your "live site". This document describes both the standard and optional elements that appear on your live site, particularly your homepage.
  • Group: KB User's Guide
  • Views this week: 74
  • Total views: 26689
ID: 15355

KB User's Guide - Documents Tab - Create a Table of Contents

Last updated on 2024-02-14
A custom KB plugin allows you to easily generate a table of contents at the top of your document, allowing users to easily navigate to sections within. Note: the table of contents will use any Headings (Heading 2, Heading 3, h2, h3, etc.) that you ...
  • Group: KB User's Guide
  • Views this week: 145
  • Total views: 2843
ID: 36923

KB Author Training - Creating a New Document

Last updated on 2024-01-24
This document provides background information on the process of creating a new KB document. It also includes a training exercise that demonstrates the document editor's basic functionality. For detailed information about specific aspects of the ...
  • Group: KB User's Guide
  • Views this week: 128
  • Total views: 42096
ID: 23149

KB User's Guide - User Training: How to Guide Those Visiting Your Live KB Site

Last updated on 2023-12-04
This document describes how your users can find the documents they seek.
  • Group: KB User's Guide
  • Views this week: 63
  • Total views: 26361
ID: 15356

KB Author Training - Revisions

Last updated on 2023-10-18
This document describes the revision features of the KB document editor.
  • Group: KB User's Guide
  • Views this week: 103
  • Total views: 36608
ID: 23631

KB Author Training - Title, Keywords, and Summary Fields

Last updated on 2023-10-16
This training document provides detailed information about the Title, Keywords, and Summary fields in the editor. It includes training exercises demonstrating the functionality of fields. For detailed information about other aspects of the editor, ...
  • Group: KB User's Guide
  • Views this week: 96
  • Total views: 33365
ID: 23189

KB User's Guide - General Info - How to Create Accessible Documents

Last updated on 2023-08-25
This documents will go over several of the different methods and standards used to make written documentation as accessible as possible.
  • Group: KB User's Guide
  • Views this week: 128
  • Total views: 11206
ID: 112389

Knowledgebase User's Guide - Sensitive and Restricted Data Policy

Last updated on 2023-08-25
The following document outlines the Knowledgebase policy regarding sensitive, restricted, and internally protected data.
  • Group: KB User's Guide
  • Views this week: 54
  • Total views: 2487
ID: 127184

KB Author Training - Body Field - Using the TinyMCE Editor

Last updated on 2023-08-17
This training document provides detailed information about the KB's editor, TinyMCE. It also includes training exercises that demonstrate how to switch between the main What-You-See-Is-What-You-Get (WYSIWYG) editing mode and the secondary source ...
  • Group: KB User's Guide
  • Views this week: 146
  • Total views: 37481
ID: 23349

KB Author Training - Editing an Existing Document

Last updated on 2023-08-17
This document contains instructions for editing an existing document. For detailed information about other aspects of the document editor, please continue with this training series or return to the 23277.
  • Group: KB User's Guide
  • Views this week: 106
  • Total views: 37295
ID: 23215

KB Author Training - Overview

Last updated on 2023-02-28
This document contains an overview and a table of contents for the 'KB Author Training' series of documents.
  • Group: KB User's Guide
  • Views this week: 109
  • Total views: 42281
ID: 23277

KB User's Guide - Training - Author Training

Last updated on 2023-02-28
This document will help a brand new user get started with the KB and document creation.
  • Group: KB User's Guide
  • Views this week: 56
  • Total views: 24741
ID: 15357

KB User's Guide - General - Admin and Author Training Recordings [Campus login required]

Last updated on 2021-12-10
On this page, you can view recordings from a combined admin and author training session that was conducted in February 2020. If you would like to attend an upcoming live training session, please contact kb-team@doit.wisc.edu to find out the next ...
  • Group: KB User's Guide
  • Views this week: 0
  • Total views: 3
ID: 106115

KB User's Guide - KB Training - Watch the New Editor Training

Last updated on 2021-11-03
The KB Team held a training on the new document editor, which will eventually replace the classic editor. If you weren't able to attend, you can view the training recording here.
  • Group: KB User's Guide
  • Views this week: 54
  • Total views: 16159
ID: 104509

KnowledgeBase (KB) Training

Last updated on 2021-11-03
This document is the first in a series of documents teaching people how to use the KnowledgeBase.
  • Group: KB User's Guide
  • Views this week: 62
  • Total views: 24388
ID: 15354

KB User's Guide - KB Site Administrator Responsibilities

Last updated on 2021-06-01
Each KB Site has a designated administrator (admin). These are their responsibilities:
  • Group: KB User's Guide
  • Views this week: 57
  • Total views: 24311
ID: 20245

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