Knowledgebase User's Guide - Contact and Support Information
Last updated on 2025-08-19
This document outlines how you can get support and help from the Knowledgebase team while creating or updating your documents.
Please Note: Our hours of operation for support are M-F, 8 a.m. - 4:30 p.m. (excluding holidays).- Group: KB User's Guide
- Views this week: 420
- Total views: 13753
KB Users Guide - General Info - New KnowledgeBase (KB) Space Creation Questionnaire
Last updated on 2023-06-01
University of Wisconsin - Madison faculty and staff may request a KB space of their own, free of charge. For an idea of the overall look and feel of a KB site, please see our UW Demo Site. We have a questionnaire that we'd like UW faculty/ staff to ...- Group: KB User's Guide
- Views this week: 128
- Total views: 47687
KB User's Guide - Transitioning Group Authorization Rules for Workday (UW-Madison) [Campus login required]
Last updated on 2025-06-09
This document describes the process for migrating away from Group Authorization rules that rely on the wiscEduUDDS attribute, which is required to keep your rules functioning correctly after UDDS is retired on June 23, 2025.- Group: KB User's Guide
- Views this week: 0
- Total views: 8
KB User's Guide - Explanation of User Types and Access Levels
Last updated on 2024-09-03
This document provides a broad overview of the different types of live site users in the KB, their access level, and how it relates to what content they can see.- Group: KB User's Guide
- Views this week: 205
- Total views: 37788
KB User's Guide - Using the UDDS Mapping Tool [Campus login required]
Last updated on 2025-08-12
This document describes how to use the UDDS Mapping Tool to determine which Workday Supervisory Org (Sup Org) or Cost Center most closely matches the UDDS code you were previously using for KB Group Authorization rules.- Group: KB User's Guide
- Views this week: 0
- Total views: 2
KB User's Guide - General Info - Live Search Results Screen and Its Features
Last updated on 2025-08-01
After performing a Search, a Search Results table appears on your screen. The Search Results table is properly marked for accessibility. This document will discuss what happens when a search is performed, the features that appear on the results ...- Group: KB User's Guide
- Views this week: 221
- Total views: 46395
KB User's Guide - Document Edit Screen Transition FAQ
Last updated on 2025-07-14
This document answers some common questions about the transition to the new document editing interface in the KB Admin Tools.- Group: KB User's Guide
- Views this week: 166
- Total views: 1481
KB User's Guide - Settings - Updating a Group Contact
Last updated on 2025-06-30
All KB spaces must have a primary contact listed with at least one name and email address, known as the group space contact. This document will show you how to update the group contact field when this role is changing within your unit.- Group: KB User's Guide
- Views this week: 154
- Total views: 29182
KB User's Guide - Document Edit Screen (Beta) Overview
Last updated on 2025-06-26
This document provides users of the KnowledgeBase with a general introduction to the new document edit screen. This new interface is currently available to early adopters and will eventually replace the original edit screen.- Group: KB User's Guide
- Views this week: 183
- Total views: 1650
KB User's Guide - Using Manifest to Authorize Users for the KB
Last updated on 2025-06-09
This document describes how you can use the UW-Madison Manifest service to provide access to your KB, either to automatically authorize a group of users for your internal KB, or to provision NetIDs for external collaborators that need access.- Group: KB User's Guide
- Views this week: 161
- Total views: 20364
KB User's Guide - General Info - How to Hide Topic Breadcrumbs
Last updated on 2025-05-30
This document will explain how a KB Group Admin can hide topic breadcrumbs from view on their KB Live Site(s), either across your site or on a single KB document.- Group: KB User's Guide
- Views this week: 134
- Total views: 16519
KB User's Guide - General Info - Subscribe to Changes
Last updated on 2025-05-30
The following explains how to receive an email notification whenever a change is made to a document.- Group: KB User's Guide
- Views this week: 139
- Total views: 32722
KB User's Guide - Request a Manifest Group to use for Workday-Based Group Authorization Rules [Campus login required]
Last updated on 2025-05-21
This document describes how to request a Manifest group for use in updating your Group Authorization rules for Workday.- Group: KB User's Guide
- Views this week: 0
- Total views: 1
KB User's Guide - Creating a Group Authorization Rule with Person API Workday Data [Campus login required]
Last updated on 2025-05-21
This document describes how to update your Group Authorization rules directly in the KB (without using a Manifest group).- Group: KB User's Guide
- Views this week: 0
- Total views: 7
2023 KnowledgeBase (KB) User Group Meeting
Last updated on 2025-02-25
Our annual KB User Group Meeting took place the week of July 31-August 4, 2023. We hosted a week of virtual sessions spanning a range of topics related to the KB, including content strategy, accessibility, process improvements, and more.- Group: KB User's Guide
- Views this week: 126
- Total views: 14797
2022 KnowledgeBase (KB) User Group Meeting [Campus login required]
Last updated on 2025-02-25
Our annual KB User Group Meeting will take place the week of August 1-5, 2022. We will host a week of virtual sessions spanning a range of topics related to the KB, including content strategy, accessibility, process improvements, and more.- Group: KB User's Guide
- Views this week: 0
- Total views: 2060
KB User's Guide - What is the KB Advisory Group?
Last updated on 2025-01-16
This document provides information about the KB Advisory Group, including what it is, when we meet, and how to join.- Group: KB User's Guide
- Views this week: 193
- Total views: 3182
CSS [Glossary]
Last updated on 2024-11-15
- Group: KB User's Guide
- Views this week: 101
- Total views: 4505
KB User's Guide - KB Training - Watch the New Editor Training
Last updated on 2024-11-15
The KB Team held a training on the new document editor, which will eventually replace the classic editor. If you weren't able to attend, you can view the training recording here.- Group: KB User's Guide
- Views this week: 81
- Total views: 22586
KB User's Guide - General Info - Site-Level Vs. Document-Level Feedback
Last updated on 2024-10-14
This document describes the difference between site-level and document-level feedback forms available to end users, including how related notifications are routed.- Group: KB User's Guide
- Views this week: 117
- Total views: 27510
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