KB Users Guide - General Info - New KnowledgeBase (KB) Space Creation Questionnaire
Last updated on 2023-06-01
University of Wisconsin - Madison faculty and staff may request a KB space of their own, free of charge. For an idea of the overall look and feel of a KB site, please see our UW Demo Site. We have a questionnaire that we'd like UW faculty/ staff to ...- Group: KB User's Guide
- Views this week: 85
- Total views: 41198
Knowledgebase User's Guide - Contact and Support Information
Last updated on 2023-05-11
This document outlines how you can get support and help from the Knowledgebase team while creating or updating your documents.
Please Note: Our hours of operation for support are M-F, 8 a.m. - 4:30 p.m. (excluding holidays).- Group: KB User's Guide
- Views this week: 103
- Total views: 6650
KB User's Guide - Explanation of User Types and Access Levels
Last updated on 2024-09-03
This document provides a broad overview of the different types of live site users in the KB, their access level, and how it relates to what content they can see.- Group: KB User's Guide
- Views this week: 95
- Total views: 31508
KB User's Guide - Settings - Updating a Group Contact
Last updated on 2024-09-03
All KB spaces must have a primary contact listed with at least one name and email address, known as the group space contact. This document will show you how to update the group contact field when this role is changing within your unit.- Group: KB User's Guide
- Views this week: 89
- Total views: 24247
KB User's Guide - General Info - KnowledgeBase Search Tips
Last updated on 2024-08-13
This document gives an overview of how to effectively use the Search function in the KB Live Site(s).- Group: KB User's Guide
- Views this week: 58
- Total views: 27116
About the KnowledgeBase
Last updated on 2024-08-13
Why not the KB?- Group: KB User's Guide
- Views this week: 185
- Total views: 214300
2024 KnowledgeBase (KB) User Group Meeting
Last updated on 2024-08-12
Our annual KB User Group Meeting will take place the week of July 29-August 2, 2024. We will host a week of virtual sessions spanning a range of topics related to the KB, including content strategy, accessibility, process improvements, and more.- Group: KB User's Guide
- Views this week: 168
- Total views: 4731
KB User's Guide - Training - Tour of a KnowledgeBase (KB) Site
Last updated on 2024-07-02
Users who access your published KB content will do so by visiting your "live site". This document describes both the standard and optional elements that appear on your live site, particularly your homepage.- Group: KB User's Guide
- Views this week: 70
- Total views: 28149
KB User's Guide - Using Manifest to Authorize Users for the KB
Last updated on 2024-06-18
This document describes how you can use the UW-Madison Manifest service to provide access to your KB, either to automatically authorize a group of users for your internal KB, or to provision NetIDs for external collaborators that need access.- Group: KB User's Guide
- Views this week: 70
- Total views: 14561
2023 KnowledgeBase (KB) User Group Meeting
Last updated on 2024-06-13
Our annual KB User Group Meeting took place the week of July 31-August 4, 2023. We hosted a week of virtual sessions spanning a range of topics related to the KB, including content strategy, accessibility, process improvements, and more.- Group: KB User's Guide
- Views this week: 82
- Total views: 8020
KB User's Guide - Sensitive and Restricted Data Policy
Last updated on 2024-06-03
The following document outlines the Knowledgebase policy regarding sensitive, restricted, and internally protected data.- Group: KB User's Guide
- Views this week: 91
- Total views: 4744
2022 KnowledgeBase (KB) User Group Meeting [Campus login required]
Last updated on 2024-05-30
Our annual KB User Group Meeting will take place the week of August 1-5, 2022. We will host a week of virtual sessions spanning a range of topics related to the KB, including content strategy, accessibility, process improvements, and more.- Group: KB User's Guide
- Views this week: 0
- Total views: 2060
KB User's Guide - Introduction to the TinyMCE Editor
Last updated on 2024-03-25
This document will serve as a landing page for help and support information on the new WYSIWYG editor for the KB, TinyMCE.- Group: KB User's Guide
- Views this week: 124
- Total views: 13416
KB User's Guide - General Info - KB Features
Last updated on 2024-03-05
An introduction to the features of the KnowledgeBase.- Group: KB User's Guide
- Views this week: 63
- Total views: 26576
KB Users Guide - General Info - Questions Brand New KB Admins Should Consider
Last updated on 2024-03-05
Here are a few things to consider before getting started on your new KnowledgeBase. Please consider the questions below to prepare for the identification and creation of your first topics and documents.- Group: KB User's Guide
- Views this week: 128
- Total views: 37734
KB User's Guide - General Info - Overview of Roles and Responsibilities
Last updated on 2024-03-05
This document outlines some of the standard roles and associated responsibilities that exist within the area of KB management and administration. Please note that these roles are intended to act as a reference only; depending on the way in which ...- Group: KB User's Guide
- Views this week: 77
- Total views: 36082
KB User's Guide - KB Admin Tools - Login to the KB Admin Tools (UW Madison Only)
Last updated on 2024-02-14
Admins and users with access to the KB Admin Tools can use the info on this page to create and modify documents in their KB space.- Group: KB User's Guide
- Views this week: 65
- Total views: 28540
KB User Guide - FAQ
Last updated on 2024-01-31
This document addresses many frequently asked questions.- Group: KB User's Guide
- Views this week: 75
- Total views: 41545
KnowledgeBase Search Tips
Last updated on 2023-12-19
This document gives an overview of how to effectively use the Search function of your KnowledgeBase.- Group: KB User's Guide
- Views this week: 98
- Total views: 131634
KB User's Guide - General Info - Live Search Results Screen and Its Features
Last updated on 2023-12-05
After performing a Search, a Search Results table appears on your screen. The Search Results table is properly marked for accessibility. This document will discuss what happens when a search is performed, the features that appear on the results ...- Group: KB User's Guide
- Views this week: 104
- Total views: 39365
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