KB User's Guide - General Info - Checking KB Documents for Accessibility
Last updated on 2026-03-06
This document provides information and resources for verifying that the content of your KB documents is accessible for your end users.- Group: KB User's Guide
- Views this week: 58
- Total views: 43055
KB User's Guide - KnowledgeBase Accessibility Information
Last updated on 2026-03-17
This document provides information on the KnowledgeBase (KB) service with regards to accessibility. This includes the process for requesting a copy the KB's current Accessibility Conformance Report (ACR), as well as how to report an accessibility ...- Group: KB User's Guide
- Views this week: 24
- Total views: 3050
KB User's Guide - General Info - Known Issues [Campus login required]
Last updated on 2026-03-17
The KB Team maintains a list of active known issues within the KB application. These are captured in a Trello board, which you can access below.- Group: KB User's Guide
- Views this week: 0
- Total views: 2
2022 KnowledgeBase (KB) User Group Meeting [Campus login required]
Last updated on 2026-03-24
Our annual KB User Group Meeting will take place the week of August 1-5, 2022. We will host a week of virtual sessions spanning a range of topics related to the KB, including content strategy, accessibility, process improvements, and more.- Group: KB User's Guide
- Views this week: 0
- Total views: 2060
KB User's Guide - Creating a Group Authorization Rule with Person API Workday Data [Campus login required]
Last updated on 2026-05-19
This document describes how to update your Group Authorization rules directly in the KB (without using a Manifest group).- Group: KB User's Guide
- Views this week: 0
- Total views: 9
KB User's Guide - General Info - Creating a KB Admin Alert
Last updated on 2026-05-19
If you have important information you need to communicate to all authors in your KB group space, you may create a KB Admin Alert, which will display as a persistent banner in the KB Admin Tools.- Group: KB User's Guide
- Views this week: 31
- Total views: 22351
KB User's Guide - Documents Tab - Minor vs Major Document Changes
Last updated on 2026-05-21
When publishing a change to an existing KB document, the change will be marked as either "major" or "minor". This document describes how this designation is determined, as well as the effects of publishing a major change.- Group: KB User's Guide
- Views this week: 62
- Total views: 25177
KB User's Guide - Introduction to the KnowledgeBase Environment
Last updated on 2026-05-21
The document provides a high-level overview of how KnowledgeBase (KB) groups spaces are structured and how the different environments relate to each other.- Group: KB User's Guide
- Views this week: 39
- Total views: 33997
KB User's Guide - Contact the KB Team
Last updated on 2026-06-02
The KnowledgeBase (KB) team's standard support hours are Monday-Friday 9:00 a.m. to 5:00 p.m..- Group: KB User's Guide
- Views this week: 36
- Total views: 17493
KB User's Guide - API - What is an API?
Last updated on 2026-05-14
This document provides a general description of what an Application Programming Interface (API) is, as well as some helpful references in learning more about how you can use the KB APIs to pull KB data into other applications.- Group: KB User's Guide
- Views this week: 30
- Total views: 33561
KB User's Guide - Document Edit Screen Transition FAQ
Last updated on 2026-03-06
This document answers some common questions about the transition to the new document editing interface in the KB Admin Tools.- Group: KB User's Guide
- Views this week: 52
- Total views: 8268
KB User's Guide - KnowledgeBase Service Roadmap [Campus login required]
Last updated on 2026-02-23
We are continually working to maintain and improve the UW KnowledgeBase service. Please see the table below for an overview of the projects we are working on in the current fiscal year.- Group: KB User's Guide
- Views this week: 0
- Total views: 0
KB User's Guide - What is the KB Advisory Group?
Last updated on 2026-02-12
This document provides information about the KB Advisory Group, including what it is, when we meet, and how to join.- Group: KB User's Guide
- Views this week: 42
- Total views: 7719
KB User's Guide - General Info - Quick Search Options
Last updated on 2026-02-11
Entering a "Quick Search" term in the Search field of your live KB site will yield a specific collection of documents. This document will detail the Quick Search Options that apply to both Internal and External sites, and Options that only apply to ...- Group: KB User's Guide
- Views this week: 43
- Total views: 41660
KB User's Guide - Sensitive and Restricted Data Policy
Last updated on 2025-12-02
The following document outlines the Knowledgebase policy regarding sensitive, restricted, and internally protected data.- Group: KB User's Guide
- Views this week: 56
- Total views: 15856
KB User's Guide - Using Manifest to Authorize Users for the KB
Last updated on 2025-10-21
This document describes how you can use the UW-Madison Manifest service to provide access to your KB, either to automatically authorize a group of users for your internal KB, or to provision NetIDs for external collaborators that need access.- Group: KB User's Guide
- Views this week: 47
- Total views: 26710
KB User's Guide - General Info - KB Features
Last updated on 2025-10-21
An introduction to the features of the KnowledgeBase.- Group: KB User's Guide
- Views this week: 47
- Total views: 36214
KB Users Guide - General Info - Questions Brand New KB Admins Should Consider
Last updated on 2025-10-13
Here are a few things to consider before getting started on your new KnowledgeBase. Please consider the questions below to prepare for the identification and creation of your first topics and documents.- Group: KB User's Guide
- Views this week: 58
- Total views: 51873
KB User's Guide - Document Edit Screen Overview
Last updated on 2025-10-08
This document provides users of the KnowledgeBase with a general introduction to the new document edit screen. This new interface is available to all groups as of September 18, 2025 and will eventually replace the original edit screen.- Group: KB User's Guide
- Views this week: 74
- Total views: 11093
Knowledgebase User's Guide - Contact and Support Information
Last updated on 2025-08-19
This document outlines how you can get support and help from the Knowledgebase team while creating or updating your documents.
Please Note: Our hours of operation for support are M-F, 8 a.m. - 4:30 p.m. (excluding holidays).- Group: KB User's Guide
- Views this week: 69
- Total views: 22921
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