Knowledgebase User's Guide - Contact and Support Information
Last updated on 2025-08-19
This document outlines how you can get support and help from the Knowledgebase team while creating or updating your documents.
Please Note: Our hours of operation for support are M-F, 8 a.m. - 4:30 p.m. (excluding holidays).- Group: KB User's Guide
- Views this week: 64
- Total views: 20484
KB Users Guide - General Info - New KnowledgeBase (KB) Space Creation Questionnaire
Last updated on 2023-06-01
University of Wisconsin - Madison faculty and staff may request a KB space of their own, free of charge. For an idea of the overall look and feel of a KB site, please see our UW Demo Site. We have a questionnaire that we'd like UW faculty/ staff to ...- Group: KB User's Guide
- Views this week: 53
- Total views: 51247
KB User's Guide - Transitioning Group Authorization Rules for Workday (UW-Madison) [Campus login required]
Last updated on 2025-06-09
This document describes the process for migrating away from Group Authorization rules that rely on the wiscEduUDDS attribute, which is required to keep your rules functioning correctly after UDDS is retired on June 23, 2025.- Group: KB User's Guide
- Views this week: 0
- Total views: 12
KB User's Guide - Explanation of User Types and Access Levels
Last updated on 2024-09-03
This document provides a broad overview of the different types of live site users in the KB, their access level, and how it relates to what content they can see.- Group: KB User's Guide
- Views this week: 63
- Total views: 43776
KB User's Guide - KnowledgeBase Service Roadmap [Campus login required]
Last updated on 2026-02-23
We are continually working to maintain and improve the UW KnowledgeBase service. Please see the table below for an overview of the projects we are working on in the current fiscal year.- Group: KB User's Guide
- Views this week: 0
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KB User's Guide - What is the KB Advisory Group?
Last updated on 2026-02-12
This document provides information about the KB Advisory Group, including what it is, when we meet, and how to join.- Group: KB User's Guide
- Views this week: 26
- Total views: 6407
KB User's Guide - General Info - Quick Search Options
Last updated on 2026-02-11
Entering a "Quick Search" term in the Search field of your live KB site will yield a specific collection of documents. This document will detail the Quick Search Options that apply to both Internal and External sites, and Options that only apply to ...- Group: KB User's Guide
- Views this week: 61
- Total views: 39962
KB User's Guide - General Info - Table of Contents
Last updated on 2026-01-28
Clicking on any link on this page will lead you to the KB User's Guide KB subsite. Once on the subsite, you may continue to search for documents and advanced search features to find what you need.- Group: KB User's Guide
- Views this week: 69
- Total views: 88194
KB User's Guide - Sensitive and Restricted Data Policy
Last updated on 2025-12-02
The following document outlines the Knowledgebase policy regarding sensitive, restricted, and internally protected data.- Group: KB User's Guide
- Views this week: 72
- Total views: 13889
KB User's Guide - General Info - Checking KB Documents for Accessibility
Last updated on 2025-10-22
This document provides information and resources for verifying that the content of your KB documents is accessible for your end users.- Group: KB User's Guide
- Views this week: 69
- Total views: 40340
KB User's Guide - Using Manifest to Authorize Users for the KB
Last updated on 2025-10-21
This document describes how you can use the UW-Madison Manifest service to provide access to your KB, either to automatically authorize a group of users for your internal KB, or to provision NetIDs for external collaborators that need access.- Group: KB User's Guide
- Views this week: 65
- Total views: 24866
KB User's Guide - General Info - KB Features
Last updated on 2025-10-21
An introduction to the features of the KnowledgeBase.- Group: KB User's Guide
- Views this week: 43
- Total views: 34636
KB User's Guide - API - What is an API?
Last updated on 2025-10-21
This document provides a general description of what an Application Programming Interface (API) is, as well as some helpful references in learning more about how you can use the KB APIs to pull KB data into other applications.- Group: KB User's Guide
- Views this week: 67
- Total views: 32195
KB User's Guide - Documents Tab - Minor vs Major Document Changes
Last updated on 2025-10-15
When publishing a change to an existing KB document, the change will be marked as either "major" or "minor". This document describes how this designation is determined, as well as the effects of publishing a major change.- Group: KB User's Guide
- Views this week: 65
- Total views: 23210
KB Users Guide - General Info - Questions Brand New KB Admins Should Consider
Last updated on 2025-10-13
Here are a few things to consider before getting started on your new KnowledgeBase. Please consider the questions below to prepare for the identification and creation of your first topics and documents.- Group: KB User's Guide
- Views this week: 68
- Total views: 49918
KB User's Guide - Document Edit Screen Overview
Last updated on 2025-10-08
This document provides users of the KnowledgeBase with a general introduction to the new document edit screen. This new interface is available to all groups as of September 18, 2025 and will eventually replace the original edit screen.- Group: KB User's Guide
- Views this week: 91
- Total views: 8436
KB User's Guide - KnowledgeBase Accessibility Information
Last updated on 2025-10-01
This document provides information on the KnowledgeBase (KB) service with regards to accessibility. This includes the process for requesting a copy the KB's current Accessibility Conformance Report (ACR), as well as how to report an accessibility ...- Group: KB User's Guide
- Views this week: 29
- Total views: 1916
KB User's Guide - Document Edit Screen Transition FAQ
Last updated on 2025-09-18
This document answers some common questions about the transition to the new document editing interface in the KB Admin Tools.- Group: KB User's Guide
- Views this week: 51
- Total views: 6442
KB User's Guide - General Info - Creating a KB Admin Alert
Last updated on 2025-09-18
If you have important information you need to communicate to all authors in your KB group space, you may create a KB Admin Alert, which will display as a persistent banner in the KB Admin Tools.- Group: KB User's Guide
- Views this week: 42
- Total views: 21265
KB User's Guide - Introduction to the KnowledgeBase Environment
Last updated on 2025-09-18
The document provides a high-level overview of how KnowledgeBase (KB) groups spaces are structured and how the different environments relate to each other.- Group: KB User's Guide
- Views this week: 21
- Total views: 32619
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