KnowledgeBase User's Guide Search Results

Knowledgebase User's Guide - Contact and Support Information

This document outlines how you can get support and help from the Knowledgebase team while creating or updating your documents. Please Note: Our hours of operation for support are M-F, 8 a.m. - 4:30 p.m. (excluding holidays).

• Group: KB User's Guide
• Views this week: 51
• Total views: 17155

ID: 127188

KB Users Guide - General Info - New KnowledgeBase (KB) Space Creation Questionnaire

University of Wisconsin - Madison faculty and staff may request a KB space of their own, free of charge. For an idea of the overall look and feel of a KB site, please see our UW Demo Site. We have a questionnaire that we'd like UW faculty/ staff to ...

• Group: KB User's Guide
• Views this week: 42
• Total views: 48828

ID: 13301

KB User's Guide - Transitioning Group Authorization Rules for Workday (UW-Madison) [Campus login required]

This document describes the process for migrating away from Group Authorization rules that rely on the wiscEduUDDS attribute, which is required to keep your rules functioning correctly after UDDS is retired on June 23, 2025.

• Group: KB User's Guide
• Views this week: 0
• Total views: 9

ID: 150182

KB User's Guide - Explanation of User Types and Access Levels

This document provides a broad overview of the different types of live site users in the KB, their access level, and how it relates to what content they can see.

• Group: KB User's Guide
• Views this week: 40
• Total views: 40492

ID: 36826

KB User's Guide - Using Manifest to Authorize Users for the KB

This document describes how you can use the UW-Madison Manifest service to provide access to your KB, either to automatically authorize a group of users for your internal KB, or to provision NetIDs for external collaborators that need access.

• Group: KB User's Guide
• Views this week: 44
• Total views: 22089

ID: 110558

KB User's Guide - General Info - KB Features

An introduction to the features of the KnowledgeBase.

• Group: KB User's Guide
• Views this week: 39
• Total views: 32443

ID: 24584

KB User's Guide - API - What is an API?

This document provides a general description of what an Application Programming Interface (API) is, as well as some helpful references in learning more about how you can use the KB APIs to pull KB data into other applications.

• Group: KB User's Guide
• Views this week: 29
• Total views: 30302

ID: 29280

KB User's Guide - Documents Tab - Minor vs Major Document Changes

When publishing a change to an existing KB document, the change will be marked as either "major" or "minor". This document describes how this designation is determined, as well as the effects of publishing a major change.

• Group: KB User's Guide
• Views this week: 66
• Total views: 20457

ID: 109513

KB User's Guide - KnowledgeBase Service Roadmap [Campus login required]

We are continually working to maintain and improve the UW KnowledgeBase service. Please see the table below for an overview of the projects we are working on in the current fiscal year.

• Group: KB User's Guide
• Views this week: 0
• Total views: 0

ID: 155387

KB Users Guide - General Info - Questions Brand New KB Admins Should Consider

Here are a few things to consider before getting started on your new KnowledgeBase. Please consider the questions below to prepare for the identification and creation of your first topics and documents.

• Group: KB User's Guide
• Views this week: 48
• Total views: 47029

ID: 52046

KB User's Guide - Document Edit Screen Overview

This document provides users of the KnowledgeBase with a general introduction to the new document edit screen. This new interface is available to all groups as of September 18, 2025 and will eventually replace the original edit screen.

• Group: KB User's Guide
• Views this week: 56
• Total views: 5121

ID: 150385

KB User's Guide - KnowledgeBase Accessibility Information

This document provides information on the KnowledgeBase (KB) service with regards to accessibility. This includes the process for requesting a copy the KB's current Accessibility Conformance Report (ACR), as well as how to report an accessibility ...

• Group: KB User's Guide
• Views this week: 45
• Total views: 466

ID: 155269

KB User's Guide - Document Edit Screen Transition FAQ

This document answers some common questions about the transition to the new document editing interface in the KB Admin Tools.

• Group: KB User's Guide
• Views this week: 42
• Total views: 4154

ID: 152383

KB User's Guide - General Info - Creating a KB Admin Alert

If you have important information you need to communicate to all authors in your KB group space, you may create a KB Admin Alert, which will display as a persistent banner in the KB Admin Tools.

• Group: KB User's Guide
• Views this week: 25
• Total views: 19745

ID: 104160

KB User's Guide - Introduction to the KnowledgeBase Environment

The document provides a high-level overview of how KnowledgeBase (KB) groups spaces are structured and how the different environments relate to each other.

• Group: KB User's Guide
• Views this week: 30
• Total views: 30851

ID: 36806

KB User's Guide - Using the UDDS Mapping Tool [Campus login required]

This document describes how to use the UDDS Mapping Tool to determine which Workday Supervisory Org (Sup Org) or Cost Center most closely matches the UDDS code you were previously using for KB Group Authorization rules.

• Group: KB User's Guide
• Views this week: 0
• Total views: 2

ID: 150991

KB User's Guide - General Info - Live Search Results Screen and Its Features

After performing a Search, a Search Results table appears on your screen. The Search Results table is properly marked for accessibility. This document will discuss what happens when a search is performed, the features that appear on the results ...

• Group: KB User's Guide
• Views this week: 53
• Total views: 47759

ID: 15404

KB User's Guide - Settings - Updating a Group Contact

All KB spaces must have a primary contact listed with at least one name and email address, known as the group space contact. This document will show you how to update the group contact field when this role is changing within your unit.

• Group: KB User's Guide
• Views this week: 51
• Total views: 30851

ID: 36747

KB User's Guide - General Info - How to Hide Topic Breadcrumbs

This document will explain how a KB Group Admin can hide topic breadcrumbs from view on their KB Live Site(s), either across your site or on a single KB document.

• Group: KB User's Guide
• Views this week: 39
• Total views: 17799

ID: 112059

KB User's Guide - General Info - Subscribe to Changes

The following explains how to receive an email notification whenever a change is made to a document.

• Group: KB User's Guide
• Views this week: 50
• Total views: 34443

ID: 13761