KB User's Guide - Contact the KB Team
Last updated on 2023-07-13
The KnowledgeBase (KB) team's standard support hours are Monday-Friday 9:00 a.m. to 5:00 p.m..- Group: KB User's Guide
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KB User's Guide - General Info - View Your Institution Sitemap
Last updated on 2023-06-30
Search engine web crawlers read your Institution's site map (and consequently its content) to intelligently crawl your site. It provides valuable metadata associated with the KB documents listed in that sitemap. Metadata is information about a KB ...- Group: KB User's Guide
- Views this week: 3
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KB User's Guide - General Info - Embed a Google Calendar into a Document
Last updated on 2023-06-02
This document will show you how to locate Google Calendar embed code and how to place it into a KB Document.- Group: KB User's Guide
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KB User's Guide - General Info - Manage Your Favorite Documents (for Internal Site only)
Last updated on 2023-05-26
Designating Favorite docs in your Internal KB is great if you often refer to the same set of docs OR if you often refer users to the same set of docs. All of your "Favorited" documents are easily accessed by using the showmyfavoritedocs "Quick ...- Group: KB User's Guide
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KB User's Guide - API - What is an API?
Last updated on 2022-06-27
This document provides a general description of what an Application Programming Interface (API) is, as well as some helpful references in learning more about how you can use the KB APIs to pull KB data into other applications.- Group: KB User's Guide
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KB User's Guide - Documents Tab - TinyMCE Shorthand Codes
Last updated on 2022-04-05
This document explains how to use shorthand codes in the TinyMCE editor to quickly insert LinkDocs, IncludeDocs, and attachments, or to look up users.- Group: KB User's Guide
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KB User's Guide - General Info - Known Issues [Campus login required]
Last updated on 2021-06-01
The KB Team maintains a list of active known issues within the KB application. These are captured in a Trello board, which you can access below.- Group: KB User's Guide
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- Total views: 2
KB User's Guide - 2017 API Workshop Recording
Last updated on 2021-06-01
This document contains the recording from a virtual API Workshop held for KB admins interested in using the KB's APIs.- Group: KB User's Guide
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