KnowledgeBase User's Guide Search Results

KB User's Guide - Understanding Access to Documents

The purpose of this document is to outline the many ways in which a document can be made available to certain (or all) audiences within the Knowledgebase (KB) system. There are several options that require specific setup and settings to make ...

• Group: KB User's Guide
• Views this week: 114
• Total views: 864

ID: 135986

KB User's Guide - Documents Tab - Using the Campus Access Setting to Protect Content

The Campus Access field allows individual documents to be put behind a general campus login (e.g. user is required to have valid campus login credentials) and therefore not accessible to the general public.

• Group: KB User's Guide
• Views this week: 146
• Total views: 33683

ID: 43893

KB User's Guide - Documents Tab - Batch Transfer

This document will show you how to efficiently transfer your documents to another KB group space. Full Publish rights are required in both KB spaces to make Batch Transfers . If you do not have Admin access to both KB sites, contact us at kb-team ...

• Group: KB User's Guide
• Views this week: 119
• Total views: 39452

ID: 29768

KB Author Training - Creating a New Document

This document provides background information on the process of creating a new KB document. It also includes a training exercise that demonstrates the document editor's basic functionality. For detailed information about specific aspects of the ...

• Group: KB User's Guide
• Views this week: 148
• Total views: 42117

ID: 23149

KB Author Training - Editing an Existing Document

This document contains instructions for editing an existing document. For detailed information about other aspects of the document editor, please continue with this training series or return to the 23277.

• Group: KB User's Guide
• Views this week: 115
• Total views: 37305

ID: 23215

KB Author Training - Revisions

This document describes the revision features of the KB document editor.

• Group: KB User's Guide
• Views this week: 120
• Total views: 36625

ID: 23631

KB User's Guide - Documents Tab - Overview of Fields in Document editor

This document gives an overview of each field on the document creating/editing form. The Title, Keywords, Summary and Body fields are required.

• Group: KB User's Guide
• Views this week: 512
• Total views: 128270

ID: 5238

KB User's Guide - Documents Tab - How to Create and Publish a Document

This document explains how to create a new document using the KB Admin Tools.

• Group: KB User's Guide
• Views this week: 157
• Total views: 51934

ID: 5235

KB User's Guide - Documents Tab - Document Information Table Live Site

The document information table summarizes basic information about KB document data. The data is neatly organized in a table at the bottom of each document making finding and working with particular data easier.

• Group: KB User's Guide
• Views this week: 96
• Total views: 12552

ID: 112060

KB User's Guide - Documents Tab - Suggest a Document Link - How to disable Suggest a Document links

Instructions for how to turn off or disable the Suggest a Document links.

• Group: KB User's Guide
• Views this week: 70
• Total views: 26307

ID: 21985

KB User's Guide - Settings Tab - Notification Settings

The Notification link in the Settings tab allows you to control who receives feedback on your site's documents. To access, click on the Notifications link on the left navigation bar.

• Group: KB User's Guide
• Views this week: 85
• Total views: 30691

ID: 6279

KB User's Guide - Documents Tab - Uploading Images and Other Attachments

Use the Attachments function to add resource files to your document. This can be used to add not only images (e.g. .JPG, .PNG, .GIF, etc.) to your document, but other resource files as well (e.g. .PDF, .PPT, .DOC, etc.).

• Group: KB User's Guide
• Views this week: 121
• Total views: 47082

ID: 5722

KB User's Guide - Documents Tab - IncludeDoc and Dynamic Web Page Content

The KB's IncludeDoc feature is a powerful way to embed content without duplicating it. This document describes how to use the KB's IncludeDoc feature to embed KB documents, portions of a document, or external web pages into another KB document.

• Group: KB User's Guide
• Views this week: 93
• Total views: 40259

ID: 14925

KB User's Guide - Documents Tab - Expired Documents

This document will discuss the Expired document page in the Documents tab.

• Group: KB User's Guide
• Views this week: 112
• Total views: 38948

ID: 15019

KB User's Guide - Documents Tab - Document Flow Chart

This flow chart is intended to give a quick overview of the process of creating, sharing, reviewing and editing KB documents.

• Group: KB User's Guide
• Views this week: 126
• Total views: 45019

ID: 8531

KB User's Guide - Documents Tab - No Frill Parameter at the Document Level

Quickly and easily strip away all document framing, styling, site headers, etc. by appending the string, &no_frill=x, to the page url.

• Group: KB User's Guide
• Views this week: 85
• Total views: 31725

ID: 6274

KB User's Guide - Documents Tab - Suggest a Document Link - How to Follow-up on Suggestions

The Suggested link on the left side of the Documents tab in KB Admin Tools gives document authors and KB Site Administrators access to all ideas for new documents that have been submitted on their KB site.

• Group: KB User's Guide
• Views this week: 95
• Total views: 30638

ID: 20674

KB User's Guide - Stats Tab - Document Views by User

Should there be an occasion where KB admins need to know which of their group members has viewed a document in their internal KB site, the Document Views by User function will prove most useful. This document will show you how to use the filters to ...

• Group: KB User's Guide
• Views this week: 57
• Total views: 25205

ID: 22314

KB User's Guide - Documents Tab - Define and Apply Document Headers and Footers

The PageHeader and PageFooter features allow authors to apply predefined headers and footers to their documents using a simple drop-down menu. Users with publish rights can also define new headers and footers or edit existing options using these ...

• Group: KB User's Guide
• Views this week: 118
• Total views: 29753

ID: 24015

KB User's Guide - Settings Tab - Document Expiration Period

This document discusses what the Document Expiration Period is, the default expiration period and how you can change it to suit your KB Group's needs.

• Group: KB User's Guide
• Views this week: 75
• Total views: 25683

ID: 8955