Results: 61–80 of 87

KB User's Guide - Live Sites - Suggest a Document Link

End users viewing your published KB content will be able to click a link or button to "Suggest a Document," which is intended for instances where they could not find the content they were looking for. Please see below for additional information on ...

• Group: KB User's Guide
• Views this week: 61
• Total views: 38167

ID: 14862

KB User's Guide - Documents Tab - Embedding Video

This document provides information on how videos can be embedded within your KB documents.

• Group: KB User's Guide
• Views this week: 47
• Total views: 45637

ID: 22114

KB User's Guide - Documents Tab - Dual Status in Multiple KB Sites

This document explains the SiteStatus field in the Document Information Table when viewing in KB Admin Tools.

• Group: KB User's Guide
• Views this week: 59
• Total views: 39729

ID: 20690

KB User's Guide - Documents Tab - Embedding user specific content in KB documents (HTML editor only)

This feature allows authors to embed, in one document, content meant for specific individual users (e.g. allows a block of text to be visible only to a specified user who is a fully authorized internal user). When the activated document is rendered ...

• Group: KB User's Guide
• Views this week: 41
• Total views: 34315

ID: 20307

KB User's Guide - Documents Tab - TinyMCE Shorthand Codes

This document explains how to use shorthand codes in the TinyMCE editor to quickly insert LinkDocs, IncludeDocs, and attachments, or to look up users.

• Group: KB User's Guide
• Views this week: 62
• Total views: 21070

ID: 114323

KB User's Guide - Documents Tab - Where To Place <link> Tags

The TinyMCE editor does not allow <link> tags to be placed in the document body. You may find that tags you are attempting to add are not being saved, or you may see an alert warning that <link> tags previously stored in the doc body ...

• Group: KB User's Guide
• Views this week: 43
• Total views: 15999

ID: 114990

KB User's Guide - Documents Tab - Creating a KB Document from Microsoft Office or Google Docs

This document explains the available methods for creating a KB document from content drafted in Microsoft Word or Google Docs.

• Group: KB User's Guide
• Views this week: 55
• Total views: 41321

ID: 21357

KB User's Guide - Documents Tab - Request Publishing or Archiving

This document describes how users without publish rights can send a request to a group admin to have a document published or archived.

• Group: KB User's Guide
• Views this week: 73
• Total views: 39931

ID: 36855

KB User's Guide - Documents Tab - How to Create and Publish a Document

This document explains how to create a new document using the KB Admin Tools.

• Group: KB User's Guide
• Views this week: 133
• Total views: 75780

ID: 5235

KB User's Guide - Documents Tab - Editing When Review Comments Are Required

This document describes the steps authors need to take when their KB group requires review comments to edit documents.

• Group: KB User's Guide
• Views this week: 78
• Total views: 37419

ID: 105

KB User's Guide - Documents Tab - Document Searching and Sorting

The Documents tab includes many ways to search for documents.

• Group: KB User's Guide
• Views this week: 83
• Total views: 48676

ID: 5250

KB User's Guide - Documents Tab - Understanding Document Statuses

This document discusses how each document status is defined.

• Group: KB User's Guide
• Views this week: 83
• Total views: 153449

ID: 5234

KB User's Guide - Documents Tab - Document Workflow

This document provides a high-level overview of the different workflows you can set up in your KB space based on authoring permissions.

• Group: KB User's Guide
• Views this week: 134
• Total views: 65037

ID: 8531

KB User's Guide - Documents Tab - Redirecting a Document

This document describes how you can configure a redirect from an old KB document to a new one, or from an old KB document to an external website.

• Group: KB User's Guide
• Views this week: 91
• Total views: 41190

ID: 52086

KB User's Guide - Documents Tab - Custom URL Field

You may assign a custom URL for each new document based on its title. Using short, memorable URLs makes it easier for visitors to find and share your content. While the document title remains designed for display and human readability, its custom ...

• Group: KB User's Guide
• Views this week: 69
• Total views: 44003

ID: 52054

KB User's Guide - Documents Tab - Using the Campus Access Setting to Protect Content

The Campus Access field allows individual documents to be put behind a general campus login (e.g. user is required to have valid campus login credentials) and therefore not accessible to the general public.

• Group: KB User's Guide
• Views this week: 89
• Total views: 51150

ID: 43893

KB User's Guide - Documents Tab - Requesting a Document From Another Group

In the KB, you can have documents that are owned and maintained by other groups shared with your own group, making it possible for your users to easily access that existing content without recreating it for your group. This page describes how to ...

• Group: KB User's Guide
• Views this week: 56
• Total views: 41574

ID: 43054

KB User's Guide - Documents Tab - Suggest a Document Link - How to disable Suggest a Document links

Instructions for how to turn off or disable the Suggest a Document links.

• Group: KB User's Guide
• Views this week: 53
• Total views: 36542

ID: 21985

KB User's Guide - Documents Tab - LinkTopic

The Link Topic function provides an easy way to link a user to a topic-filtered search, where the link text will be automatically updated to display the current topic name. This document will show you how to use this function to add a topic link to ...

• Group: KB User's Guide
• Views this week: 78
• Total views: 40260

ID: 15194

KB User's Guide - Documents Tab - Manually Sending Review Reminders

This document explains how to send Review Reminders to document owners outside of the normal review period.

• Group: KB User's Guide
• Views this week: 63
• Total views: 42066

ID: 5267