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KB User's Guide - Documents Tab - How to Create Anchor Tags and Links

Last updated on 2024-02-14
If you need to link to a specific section within a document, you can do so by using an anchor and a link that points to that anchor. This document contains step-by-step instructions on how to add anchor tags and links to your documents.
  • Group: KB User's Guide
  • Views this week: 82
  • Total views: 49173
ID: 18575

KB User's Guide - Documents Tab - TinyMCE 'To The Top' Plugin

Last updated on 2024-02-14
This document explains the 'To The Top' plugin in the TinyMCE editor.
  • Group: KB User's Guide
  • Views this week: 69
  • Total views: 13663
ID: 135308

KB User's Guide - Documents Tab - Suggest a Document Link - How to Follow-up on Suggestions

Last updated on 2023-09-19
The Suggested link on the left side of the Documents tab in KB Admin Tools gives document authors and KB Site Administrators access to all ideas for new documents that have been submitted on their KB site.
  • Group: KB User's Guide
  • Views this week: 99
  • Total views: 45679
ID: 20674

KB User's Guide - Documents Tab - Identifying Broken Hyperlinks on your KB documents

Last updated on 2023-08-08
KB Admins may identify broken hyperlinks external to the KB . Occasionally, links external to the KB have been updated and subsequently broken since KB document activation. We will show you how to identify broken links in your KB document.
  • Group: KB User's Guide
  • Views this week: 126
  • Total views: 56888
ID: 15406

KB User's Guide - Documents Tab - Reference a Collection of Documents with a single URL

Last updated on 2023-07-27
This document will show you how to efficiently reference a collection of documents with a single URL.
  • Group: KB User's Guide
  • Views this week: 52
  • Total views: 40620
ID: 36926

KB User's Guide - Documents Tab - Understanding Document Statuses

Last updated on 2026-06-29
This document discusses how each document status is defined.
  • Group: KB User's Guide
  • Views this week: 125
  • Total views: 155991
ID: 5234

KB User's Guide - Documents Tab - Cloning a Document with the "Save As..." Button

Last updated on 2026-07-08
With the appropriate permissions, the Save As... button allows you to save an existing document as a brand new document, no matter the status of the original document.
  • Group: KB User's Guide
  • Views this week: 56
  • Total views: 32047
ID: 5975

KB User's Guide - Documents Tab - Import & Export

Last updated on 2026-07-08
The Import & Export function allows you Export active content available to your group as HTML and XML. You may also import XML content into your KB. This document will show you how to do this. To access this tool, log into the KB Admin Tools, then ...
  • Group: KB User's Guide
  • Views this week: 107
  • Total views: 46613
ID: 5249

KB User's Guide - Documents Tab - Displaying Image link or Zip File link in a document

Last updated on 2026-07-02
KB Admins may want to provide a link to an image file, a folder, or a zip file instead of embedding them directly into a document. Linking keeps the page uncluttered and allows Users to download the file if they choose. This document outlines two ...
  • Group: KB User's Guide
  • Views this week: 125
  • Total views: 38826
ID: 69336

KB User's Guide - Documents Tab - Using the KB Link Doc Feature

Last updated on 2026-07-02
The KB Link Doc feature lets you quickly link to another KB document. This document explains how the feature works and how to use it in your own documents.
  • Group: KB User's Guide
  • Views this week: 103
  • Total views: 21553
ID: 114308

KB User's Guide - Documents Tab - Custom URL Field

Last updated on 2026-07-02
You may assign a custom URL for each new document based on its title. Using short, memorable URLs makes it easier for visitors to find and share your content. While the document title remains designed for display and human readability, its custom ...
  • Group: KB User's Guide
  • Views this week: 138
  • Total views: 46805
ID: 52054

KB User's Guide - Documents Tab - Why are some links on the left grayed out?

Last updated on 2026-06-30
Access to certain features depends on the Publish rights settings found in the Users tab.
  • Group: KB User's Guide
  • Views this week: 98
  • Total views: 40436
ID: 20601

KB User's Guide - Documents Tab - Document Workflow

Last updated on 2026-06-29
This document provides a high-level overview of the different workflows you can set up in your KB space based on authoring permissions.
  • Group: KB User's Guide
  • Views this week: 202
  • Total views: 69337
ID: 8531

KB User's Guide - Documents Tab - No Frill Parameter at the Document Level

Last updated on 2026-06-29
Quickly and easily strip away all document framing, styling, site headers, etc. by appending the string, &no_frill=x, to the page url.
  • Group: KB User's Guide
  • Views this week: 83
  • Total views: 45022
ID: 6274

KB User's Guide - Documents Tab - Manually Sending Review Reminders

Last updated on 2026-06-29
This document explains how to send Review Reminders to document owners outside of the normal review period.
  • Group: KB User's Guide
  • Views this week: 106
  • Total views: 44203
ID: 5267

KB User's Guide - Documents Tab - Find & Replace Text

Last updated on 2026-06-29
The KB Find & Replace feature is a Full Text Find and Replace. This document explains to Groups Space Admins exactly how to find and replace text items, words or phrases in multiple KB documents.
  • Group: KB User's Guide
  • Views this week: 120
  • Total views: 49604
ID: 5247

KB User's Guide - Documents Tab - ImportHTML button

Last updated on 2023-06-29
This document will show you how to use the ImportHTML button.
  • Group: KB User's Guide
  • Views this week: 46
  • Total views: 221569
ID: 14926

KB User's Guide - Documents Tab - Editing When Review Comments Are Required

Last updated on 2026-06-29
This document describes the steps authors need to take when their KB group workflow requires review comments to edit documents.
  • Group: KB User's Guide
  • Views this week: 94
  • Total views: 39716
ID: 105

KB User's Guide - Documents Tab - IncludeDoc and Dynamic Web Page Content

Last updated on 2026-06-11
The KB's IncludeDoc feature is a powerful way to embed content without duplicating it. This document describes how to use the KB's IncludeDoc feature to embed KB documents, portions of a document, or external web pages into another KB document.
  • Group: KB User's Guide
  • Views this week: 131
  • Total views: 60310
ID: 14925

KB User's Guide - Using the Attachments sidebar

Last updated on 2026-06-04
In the new document edit screen, the Attachments sidebar can be used to upload, place, and manage images or files that you want to use within a specific document. This document covers how to use it.
  • Group: KB User's Guide
  • Views this week: 73
  • Total views: 1388
ID: 161706

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