Results: 61-80 of 97

KB User's Guide - Documents Tab - Editing When Review Comments Are Required

Last updated on 2023-09-11
This document describes the steps authors need to take when their KB group requires review comments to edit documents.
  • Group: KB User's Guide
  • Views this week: 119
  • Total views: 32296
ID: 105

KB User's Guide - Documents Tab - Shared-private (Privately Shared Docs)

Last updated on 2023-08-25
This document describes the KB's private share feature and how you can use it to give one-off access to individual internal documents.
  • Group: KB User's Guide
  • Views this week: 180
  • Total views: 36306
ID: 11800

KB User's Guide - Documents Tab - Quick Edit Buttons

Last updated on 2023-08-25
The "quick edit" button allows authors to jump directly into the the document editor for a given document without having to view the document review screen first. This document describes where to find the quick edit button under the Documents tab ...
  • Group: KB User's Guide
  • Views this week: 42
  • Total views: 31189
ID: 24428

KB User's Guide - Documents Tab - Editing an Existing Doc

Last updated on 2023-08-21
This document explains how to edit published (i.e., Active) or draft (i.e., In Progress, In Review, or Inactive) documents.
  • Group: KB User's Guide
  • Views this week: 177
  • Total views: 37763
ID: 5252

KB User's Guide - Documents Tab - Default Keywords

Last updated on 2023-08-17
This document explains how to create default keywords that both authors and admins can apply to each document.
  • Group: KB User's Guide
  • Views this week: 99
  • Total views: 32134
ID: 5343

KB User's Guide - Documents Tab - Identifying Broken Hyperlinks on your KB documents

Last updated on 2023-08-08
KB Admins may identify broken hyperlinks external to the KB . Occasionally, links external to the KB have been updated and subsequently broken since KB document activation. We will show you how to identify broken links in your KB document.
  • Group: KB User's Guide
  • Views this week: 594
  • Total views: 45381
ID: 15406

KB User's Guide - Documents Tab - Reference a Collection of Documents with a single URL

Last updated on 2023-07-27
This document will show you how to efficiently reference a collection of documents with a single URL.
  • Group: KB User's Guide
  • Views this week: 30
  • Total views: 37002
ID: 36926

KB User's Guide - Documents Tab - Manually Enterable KB Custom classes

Last updated on 2023-07-24
There are nine custom classes in the KB that do not have a dedicated button in the editor. Users may enter these custom classes anywhere in their document via the source code tool and style them as needed.
  • Group: KB User's Guide
  • Views this week: 51
  • Total views: 24818
ID: 36795

KB User's Guide - Documents Tab - Purging Content in Trash Queue Documents

Last updated on 2023-07-24
Once a document has been deleted (e.g. moved into the Trash queue) only someone with "Publish" rights can Purge the document content. This document explains how to Purge a document found in the Trash queue and will tell you what becomes of that ...
  • Group: KB User's Guide
  • Views this week: 165
  • Total views: 37938
ID: 5245

KB User's Guide - Documents Tab - Batch Transfer

Last updated on 2023-07-13
This document will show you how to efficiently transfer your documents to another KB group space. Full Publish rights are required in both KB spaces to make Batch Transfers . If you do not have Admin access to both KB sites, contact us at kb-team ...
  • Group: KB User's Guide
  • Views this week: 266
  • Total views: 50515
ID: 29768

KB User's Guide - Documents Tab - Display an Image link

Last updated on 2023-07-05
KB Admins may want to provide a link of an image file (e.g. JPG, PNG, etc), as opposed to embedding the image into their document. This way, space on the page is not used and the User may download the image, if they wish. This document shows you ...
  • Group: KB User's Guide
  • Views this week: 150
  • Total views: 32121
ID: 69336

KB User's Guide - Documents Tab - ImportHTML button

Last updated on 2023-06-29
This document will show you how to use the ImportHTML button.
  • Group: KB User's Guide
  • Views this week: 36
  • Total views: 218357
ID: 14926

KB User's Guide - General Info - Highlighting in the Live Sites and in the KB Admin Tools

Last updated on 2023-06-15
This document will discuss how to highlight a single document within a list of document results either in the Live Sites or in the KB Admin Tools. We will also discuss how your search terms in the in the live document can be highlighted /or have ...
  • Group: KB User's Guide
  • Views this week: 38
  • Total views: 31541
ID: 18580

KB User's Guide - Documents Tab - LastUpdater filter

Last updated on 2023-06-12
The Last Updater filtering option is ideal for KB groups where most authors are submitting activation requests, as opposed to authors activating documents themselves. By selecting the LastUpdater column display, you may display the username of the ...
  • Group: KB User's Guide
  • Views this week: 35
  • Total views: 28105
ID: 18954

KB User's Guide - Documents Tab - Viewing Documents in Review Mode

Last updated on 2023-06-12
This document details the functionality available when viewing a document in read-only mode.
  • Group: KB User's Guide
  • Views this week: 177
  • Total views: 41652
ID: 5251

KB User's Guide - Documents Tab - The "Save As..." Button

Last updated on 2023-06-06
With the appropriate permissions, the Save As... button allows you to save an existing document as a brand NEW document, no matter the status of the original document. The Save As... button is located at the top of a document as well as underneath ...
  • Group: KB User's Guide
  • Views this week: 34
  • Total views: 27965
ID: 5975

KB User's Guide - Migrating from Confluence Wiki to the KB

Last updated on 2023-05-25
This document provides an overview for migrating away from the Atlassian Confluence Wiki to the KB.
  • Group: KB User's Guide
  • Views this week: 141
  • Total views: 13632
ID: 123849

KB User's Guide - Documents Tab - Reviewing Expiring Documents

Last updated on 2023-04-25
This document explains how to track expiring documents and ensure that they are reviewed prior to expiration.
  • Group: KB User's Guide
  • Views this week: 174
  • Total views: 18769
ID: 12072

KB User's Guide - Document Expiration

Last updated on 2023-04-25
This document provides a broad overview of the document expiration process and what happens when a document expires.
  • Group: KB User's Guide
  • Views this week: 177
  • Total views: 11598
ID: 122419

KB User's Guide - Documents Tab - Why are some links on the left grayed out?

Last updated on 2023-03-30
Access to some features is limited by Publish rights setting on the Users tab.
  • Group: KB User's Guide
  • Views this week: 209
  • Total views: 33838
ID: 20601
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