KnowledgeBase User's Guide Search Results

KB User's Guide - Documents Tab - Migrating HTML Content from a Web Site into your KB document via XML Import

Last updated on 2022-12-23

There may be occasion where you need to migrate content residing on an Institutional web site, a Departmental web site, an existing web based blog, an online wiki, etc. into your KB Space. If you have a large number of pages to migrate, please ...

Group: KB User's Guide
Views this week: 13
Total views: 37084

ID: 52085

KB User's Guide - Live Sites - Suggest a Document Link

Last updated on 2022-07-20

End users viewing your published KB content will be able to click a link or button to "Suggest a Document," which is intended for instances where they could not find the content they were looking for. Please see below for additional information on ...

Group: KB User's Guide
Views this week: 10
Total views: 39028

ID: 14862

KB User's Guide - Documents Tab - Dual Status in Multiple KB Sites

Last updated on 2022-06-15

This document explains the SiteStatus field in the Document Information Table when viewing in KB Admin Tools.

Group: KB User's Guide
Views this week: 13
Total views: 40588

ID: 20690

KB User's Guide - Documents Tab - Embedding user specific content in KB documents (HTML editor only)

Last updated on 2022-05-25

This feature allows authors to embed, in one document, content meant for specific individual users (e.g. allows a block of text to be visible only to a specified user who is a fully authorized internal user). When the activated document is rendered ...

Group: KB User's Guide
Views this week: 10
Total views: 35098

ID: 20307

KB User's Guide - Documents Tab - TinyMCE Shorthand Codes

Last updated on 2022-04-05

This document explains how to use shorthand codes in the TinyMCE editor to quickly insert LinkDocs, IncludeDocs, and attachments, or to look up users.

Group: KB User's Guide
Views this week: 11
Total views: 21982

ID: 114323

KB User's Guide - Documents Tab - Where To Place <link> Tags

Last updated on 2021-11-29

The TinyMCE editor does not allow <link> tags to be placed in the document body. You may find that tags you are attempting to add are not being saved, or you may see an alert warning that <link> tags previously stored in the doc body ...

Group: KB User's Guide
Views this week: 4
Total views: 16552

ID: 114990

KB User's Guide - Documents Tab - Archived Documents

Last updated on 2025-10-02

This document will discuss how to access and manage archived documents.

Group: KB User's Guide
Views this week: 19
Total views: 41922

ID: 36821

KB User's Guide - Documents Tab - Enabling Internal Discussion Feature

Last updated on 2026-02-27

The internal discussion feature allows document users and readers to post comments to individual KnowledgeBase (KB) documents. Please note that this feature will only appear when viewing documents internally on your live site.

Group: KB User's Guide
Views this week: 12
Total views: 36294

ID: 12562

KB User's Guide - General Info - Highlighting in the Live Sites and in the KB Admin Tools

Last updated on 2026-02-11

This document will discuss how to highlight a single document within a list of document results either in the Live Sites or in the KB Admin Tools. We will also discuss how your search terms in the in the live document can be highlighted /or have ...

Group: KB User's Guide
Views this week: 10
Total views: 35551

ID: 18580

KB User's Guide - Documents Tab - Creating and Using Document Headers and Footers

Last updated on 2026-01-29

The Page header and Page hooter features allow authors to apply predefined headers and footers to their documents using a simple drop-down menu. Users with publish rights can also define new headers and footers or edit existing options using these ...

Group: KB User's Guide
Views this week: 11
Total views: 44186

ID: 24015

KB User's Guide - Sensitive and Restricted Data Policy

Last updated on 2025-12-02

The following document outlines the Knowledgebase policy regarding sensitive, restricted, and internally protected data.

Group: KB User's Guide
Views this week: 14
Total views: 16713

ID: 127184

KB User's Guide - Documents Tab - Archive or Delete a Template

Last updated on 2025-10-22

The template feature in KB Admin Tools makes it easier for KB authors to replicate frequently used document formats and styles. This document shows you how to remove an existing template so it can no longer be used to create new documents.

Group: KB User's Guide
Views this week: 15
Total views: 36378

ID: 74653

KB User's Guide - Documents Tab - Attachment Search

Last updated on 2025-10-22

In addition to searching for document keywords and text, the KB's search engine allows users to search for text within certain types of file attachments.

Group: KB User's Guide
Views this week: 5
Total views: 33402

ID: 27227

KB User's Guide - Documents Tab - Embedding a Kaltura MediaSpace Video in a KB Document

Last updated on 2025-10-22

UW-Madison users may use a Kaltura MediaSpace account to host videos they wish to embed in the KB. This document will point you to instructions on using Kaltura, as well as how to embed your video into a KB document.

Group: KB User's Guide
Views this week: 16
Total views: 38948

ID: 49517

KB User's Guide - Documents Tab - Editing an Existing Doc

Last updated on 2025-10-22

This document explains how to edit previously created documents.

Group: KB User's Guide
Views this week: 18
Total views: 44218

ID: 5252

KB User's Guide - Documents Tab - Batch Transfer

Last updated on 2025-10-15

This document will show you how to efficiently transfer your documents to another KB group space. Full Publish rights are required in both KB spaces to make Batch Transfers . If you do not have Admin access to both KB sites, contact us at kb-team ...

Group: KB User's Guide
Views this week: 20
Total views: 60503

ID: 29768

KB User's Guide - Document Edit Screen Overview

Last updated on 2025-10-08

This document provides users of the KnowledgeBase with a general introduction to the new document edit screen. This new interface is available to all groups as of September 18, 2025 and will eventually replace the original edit screen.

Group: KB User's Guide
Views this week: 24
Total views: 12286

ID: 150385