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KnowledgeBase Search Tips

Last updated on 2026-06-08
This document gives an overview of how to effectively use the Search function of your KnowledgeBase.
  • Group: KB User's Guide
  • Views this week: 126
  • Total views: 145228
ID: 14

KB User's Guide - General Info - Live Search Results Screen and Its Features

Last updated on 2026-06-10
After performing a Search, a Search Results table appears on your screen. The Search Results table is properly marked for accessibility. This document will discuss what happens when a search is performed, the features that appear on the results ...
  • Group: KB User's Guide
  • Views this week: 123
  • Total views: 53629
ID: 15404

KB User's Guide - Training - Tour of a KnowledgeBase (KB) Site

Last updated on 2024-07-02
Users who access your published KB content will do so by visiting your "live site". This document describes both the standard and optional elements that appear on your live site, particularly your homepage.
  • Group: KB User's Guide
  • Views this week: 107
  • Total views: 39003
ID: 15355

KB Users Guide - General Info - New KnowledgeBase (KB) Space Creation Questionnaire

Last updated on 2023-06-01
University of Wisconsin - Madison faculty and staff may request a KB space of their own, free of charge. For an idea of the overall look and feel of a KB site, please see our UW Demo Site. We have a questionnaire that we'd like UW faculty/ staff to ...
  • Group: KB User's Guide
  • Views this week: 86
  • Total views: 53152
ID: 13301

KB User's Guide - General Info - Manage Your Favorite Documents (for Internal Site only)

Last updated on 2023-05-26
Designating Favorite docs in your Internal KB is great if you often refer to the same set of docs OR if you often refer users to the same set of docs. All of your "Favorited" documents are easily accessed by using the showmyfavoritedocs "Quick ...
  • Group: KB User's Guide
  • Views this week: 59
  • Total views: 32990
ID: 18630

KB User's Guide - General Info - Embed a Google Calendar into a Document

Last updated on 2023-06-02
This document will show you how to locate Google Calendar embed code and how to place it into a KB Document.
  • Group: KB User's Guide
  • Views this week: 106
  • Total views: 42062
ID: 61934

KB User's Guide - General Info - View Your Institution Sitemap

Last updated on 2023-06-30
Search engine web crawlers read your Institution's site map (and consequently its content) to intelligently crawl your site. It provides valuable metadata associated with the KB documents listed in that sitemap. Metadata is information about a KB ...
  • Group: KB User's Guide
  • Views this week: 53
  • Total views: 35029
ID: 55719

KB User's Guide - General Info - Embedding KB Content in Another Website

Last updated on 2023-07-24
This document explains the use case and approach for embedding KB content into an external (i.e. non-KB) website or web-based application that your organization manages.
  • Group: KB User's Guide
  • Views this week: 56
  • Total views: 27977
ID: 81509

KB User's Guide - General Info - How to Hide Topic Breadcrumbs

Last updated on 2025-05-30
This document will explain how a KB Group Admin can hide topic breadcrumbs from view on their KB Live Site(s), either across your site or on a single KB document.
  • Group: KB User's Guide
  • Views this week: 92
  • Total views: 21736
ID: 112059

KB Users Guide - Settings Tab - Creating a Site Map Menu Based on Topics

Last updated on 2023-09-11
This document will show you how to create a site-map style topic navigation menu for your Live KB Site(s). This menu will display your highest-level topics, which once clicked, will direct the user to a page with links to sub-topics and their ...
  • Group: KB User's Guide
  • Views this week: 73
  • Total views: 49512
ID: 64418

KB User Guide - FAQ

Last updated on 2024-01-31
This document addresses many frequently asked questions.
  • Group: KB User's Guide
  • Views this week: 81
  • Total views: 53087
ID: 6888

KB User's Guide - KB Admin Tools - Login to the KB Admin Tools (UW Madison Only)

Last updated on 2024-02-14
Admins and users with access to the KB Admin Tools can use the info on this page to create and modify documents in their KB space.
  • Group: KB User's Guide
  • Views this week: 70
  • Total views: 36783
ID: 36737

KB User's Guide - General Info - Overview of Roles and Responsibilities

Last updated on 2024-03-05
This document outlines some of the standard roles and associated responsibilities that exist within the area of KB management and administration. Please note that these roles are intended to act as a reference only; depending on the way in which ...
  • Group: KB User's Guide
  • Views this week: 139
  • Total views: 53164
ID: 61982

KB User's Guide - Documents Tab - TinyMCE Shorthand Codes

Last updated on 2022-04-05
This document explains how to use shorthand codes in the TinyMCE editor to quickly insert LinkDocs, IncludeDocs, and attachments, or to look up users.
  • Group: KB User's Guide
  • Views this week: 102
  • Total views: 21637
ID: 114323

2024 KnowledgeBase (KB) User Group Meeting

Last updated on 2024-08-12
Our annual KB User Group Meeting will take place the week of July 29-August 2, 2024. We will host a week of virtual sessions spanning a range of topics related to the KB, including content strategy, accessibility, process improvements, and more.
  • Group: KB User's Guide
  • Views this week: 101
  • Total views: 22173
ID: 137917

About the KnowledgeBase

Last updated on 2024-08-13
Why not the KB?
  • Group: KB User's Guide
  • Views this week: 329
  • Total views: 269670
ID: 3

KB User's Guide - General Info - KnowledgeBase Search Tips

Last updated on 2024-08-13
This document gives an overview of how to effectively use the Search function in the KB Live Site(s).
  • Group: KB User's Guide
  • Views this week: 49
  • Total views: 34866
ID: 44333

KB User's Guide - Explanation of User Types and Access Levels

Last updated on 2024-09-03
This document provides a broad overview of the different types of live site users in the KB, their access level, and how it relates to what content they can see.
  • Group: KB User's Guide
  • Views this week: 126
  • Total views: 46599
ID: 36826

KB User's Guide - General Info - Site-Level Vs. Document-Level Feedback

Last updated on 2024-10-14
This document describes the difference between site-level and document-level feedback forms available to end users, including how related notifications are routed.
  • Group: KB User's Guide
  • Views this week: 110
  • Total views: 33735
ID: 89421

CSS [Glossary]

Last updated on 2024-11-15
  • Group: KB User's Guide
  • Views this week: 96
  • Total views: 9501
ID: 144589

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