Results: 21–38 of 38

KB User's Guide - Settings Tab - Edit This Page button

Last updated on 2024-08-13
After publishing a document to your Internal KB site, an Edit this page button appears on the upper right of the document of the live site. This button can act as a shortcut to the KB Admin Tools. This document will show admins how to adjust this ...
  • Group: KB User's Guide
  • Views this week: 50
  • Total views: 36051
ID: 6276

KB User's Guide - Settings Tab - Customize your site layout and appearance

Last updated on 2024-03-05
This document explains how the fields in the Site Layouts screen can be used to modify the look and feel of a KB site.
  • Group: KB User's Guide
  • Views this week: 45
  • Total views: 18796
ID: 123954

KB User's Guide - Topics Tab - Enable the Topic Tree Side Menu on your Live Site(s)

Last updated on 2023-08-01
The Topics Tree can be seen in the form of a Topic (Site) Map on your KB internal/ or external sites. For details about how to create topics, please see 5344
  • Group: KB User's Guide
  • Views this week: 33
  • Total views: 52371
ID: 5212

KnowledgeBase (KB) Training

Last updated on 2021-11-03
This document is the first in a series of documents teaching people how to use the KnowledgeBase.
  • Group: KB User's Guide
  • Views this week: 49
  • Total views: 35216
ID: 15354

KB User's Guide - Training - Basic Administrator Training

Last updated on 2024-03-12
New KB Admins can use this document as a point of departure to begin building their KB sites.
  • Group: KB User's Guide
  • Views this week: 54
  • Total views: 36891
ID: 15358

KB User's Guide - What is the KB Advisory Group?

Last updated on 2026-02-12
This document provides information about the KB Advisory Group, including what it is, when we meet, and how to join.
  • Group: KB User's Guide
  • Views this week: 38
  • Total views: 6935
ID: 147560

KB User's Guide - Home Tab - Upload Profile Photo

Last updated on 2025-09-18
Help your colleagues match a name to a face by uploading a profile photo. This document will show you how to upload a photo that you have in your files or that is accessible by a url.
  • Group: KB User's Guide
  • Views this week: 42
  • Total views: 42732
ID: 6277

KB User's Guide - Documents Tab - Import & Export

Last updated on 2024-02-14
The Import & Export function allows you Export active content available to your group as HTML and XML. You may also import XML content into your KB. This document will show you how to do this. To access this tool, log into the KB Admin Tools, then ...
  • Group: KB User's Guide
  • Views this week: 49
  • Total views: 43679
ID: 5249

KB User's Guide - Training - Author Training

Last updated on 2025-09-18
This document will help a brand new user get started with the KB and document creation.
  • Group: KB User's Guide
  • Views this week: 47
  • Total views: 36768
ID: 15357

KB User's Guide - News Tab - Searching for News Items

Last updated on 2023-06-16
This document explains how to search within KB Admin Tools for posted news items.
  • Group: KB User's Guide
  • Views this week: 38
  • Total views: 36493
ID: 5273

KB User's Guide - Settings Tab - Menus

Last updated on 2026-03-18
Menus appear on your Live KB Site(s). There are seven distinct places where an Admin can apply a Menu. This document will help describe Menu functionality and how you can use it to best engage your users.
  • Group: KB User's Guide
  • Views this week: 70
  • Total views: 78812
ID: 27019

KB Users Guide - General Info - Questions Brand New KB Admins Should Consider

Last updated on 2025-10-13
Here are a few things to consider before getting started on your new KnowledgeBase. Please consider the questions below to prepare for the identification and creation of your first topics and documents.
  • Group: KB User's Guide
  • Views this week: 49
  • Total views: 50763
ID: 52046

KB User's Guide - Assessment Tab - Quiz/Survey Settings

Last updated on 2025-02-20
This document describes how to find and change the default page heading for your site's "Assessment" page.
  • Group: KB User's Guide
  • Views this week: 53
  • Total views: 36343
ID: 36755

KB User's Guide - Users Tab - Overview of User Permissions

Last updated on 2024-10-01
This document explains each of the user permissions found under the Users tab.
  • Group: KB User's Guide
  • Views this week: 63
  • Total views: 11472
ID: 142708

KB User's Guide - Users Tab - Viewing, Updating and Deleting Users

Last updated on 2024-05-21
This document explains how to modify or update information for an existing user in the KB Admin Tools, and what to do if a user needs to be removed.
  • Group: KB User's Guide
  • Views this week: 56
  • Total views: 44480
ID: 5340

KB User's Guide - General Info - Overview of Roles and Responsibilities

Last updated on 2024-03-05
This document outlines some of the standard roles and associated responsibilities that exist within the area of KB management and administration. Please note that these roles are intended to act as a reference only; depending on the way in which ...
  • Group: KB User's Guide
  • Views this week: 59
  • Total views: 51095
ID: 61982

KB User's Guide - Assessment Tab - Dropbox

Last updated on 2023-04-21
This document describes how KB Admins can create a dropbox for their internal users (e.g. trainees, students, etc.) to upload files to.
  • Group: KB User's Guide
  • Views this week: 39
  • Total views: 22001
ID: 6272

KB Author Training - Overview

Last updated on 2023-02-28
This document contains an overview and a table of contents for the 'KB Author Training' series of documents.
  • Group: KB User's Guide
  • Views this week: 67
  • Total views: 59009
ID: 23277

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