KB User's Guide - Documents Tab - Understanding Document Statuses
Last updated on 2025-09-18
This document discusses how each document status is defined.- Group: KB User's Guide
- Views this week: 106
- Total views: 151495
KB User's Guide - Documents Tab - Document Review Screen Actions
Last updated on 2025-09-18
This document will describe the various action buttons that are available on the document review screen along with their functions.- Group: KB User's Guide
- Views this week: 96
- Total views: 32665
KB User's Guide - Migrating from Confluence Wiki to the KB
Last updated on 2025-09-18
This document provides an overview for migrating away from the Atlassian Confluence Wiki to the KB.- Group: KB User's Guide
- Views this week: 98
- Total views: 17057
KB User's Guide - Document Expiration
Last updated on 2025-09-18
This document provides a broad overview of the document expiration process and what happens when a document expires.- Group: KB User's Guide
- Views this week: 81
- Total views: 15306
KB User's Guide - Documents Tab - Create a Table of Contents
Last updated on 2025-09-18
A custom KB plugin allows you to easily generate a table of contents at the top of your document, allowing users to easily navigate to sections within. Note: the table of contents will use any Headings (Heading 2, Heading 3, h2, h3, etc.) that you ...- Group: KB User's Guide
- Views this week: 90
- Total views: 14367
KB User's Guide - Documents Tab - Document Workflow
Last updated on 2025-09-18
This document provides a high-level overview of the different workflows you can set up in your KB space based on authoring permissions.- Group: KB User's Guide
- Views this week: 142
- Total views: 62272
KB User's Guide - Documents Tab - Enabling Internal Discussion Feature
Last updated on 2025-09-18
The internal discussion feature allows document users and readers to post comments to individual KnowledgeBase (KB) documents. Please note that this feature will only appear when viewing documents internally on your live site.- Group: KB User's Guide
- Views this week: 94
- Total views: 33614
KB User's Guide - Documents Tab - Viewing the Document Activity Log
Last updated on 2025-09-18
This document describes how to view and understand the activity log for a KB document, which contains the complete record of all changes that have been made to a document over time.- Group: KB User's Guide
- Views this week: 94
- Total views: 3587
KB User's Guide - Documents Tab - Overview of Document Settings
Last updated on 2025-09-17
This document gives an overview of the settings contained in the side panel of the document edit screen.- Group: KB User's Guide
- Views this week: 190
- Total views: 5681
KB User's Guide - Documents Tab - Redirecting a Document
Last updated on 2025-09-16
This document describes how you can configure a redirect from an old KB document to a new one, or from an old KB document to an external website.- Group: KB User's Guide
- Views this week: 111
- Total views: 39172
KB User's Guide - Documents Tab - Custom URL Field
Last updated on 2025-09-16
You may assign a custom URL for each new document based on its title. Using short, memorable URLs makes it easier for visitors to find and share your content. While the document title remains designed for display and human readability, its custom ...- Group: KB User's Guide
- Views this week: 88
- Total views: 42144
KB User's Guide - Documents Tab - Requesting a Document From Another Group
Last updated on 2025-09-16
In the KB, you can have documents that are owned and maintained by other groups shared with your own group, making it possible for your users to easily access that existing content without recreating it for your group. This page describes how to ...- Group: KB User's Guide
- Views this week: 72
- Total views: 40067
KB User's Guide - Documents Tab - Creating a KB Document from Microsoft Office or Google Docs
Last updated on 2025-09-12
This document explains the available methods for creating a KB document from content drafted in Microsoft Word or Google Docs.- Group: KB User's Guide
- Views this week: 66
- Total views: 39879
KB User's Guide - Documents Tab - LinkTopic
Last updated on 2025-09-12
The Link Topic function provides an easy way to link a user to a topic-filtered search, where the link text will be automatically updated to display the current topic name. This document will show you how to use this function to add a topic link to ...- Group: KB User's Guide
- Views this week: 77
- Total views: 38669
KB User's Guide - Documents Tab - Manually Sending Review Reminders
Last updated on 2025-09-10
This document explains how to send Review Reminders to document owners outside of the normal review period.- Group: KB User's Guide
- Views this week: 109
- Total views: 40507
KB User's Guide - General Info - How to Hide Topic Breadcrumbs
Last updated on 2025-05-30
This document will explain how a KB Group Admin can hide topic breadcrumbs from view on their KB Live Site(s), either across your site or on a single KB document.- Group: KB User's Guide
- Views this week: 76
- Total views: 19839
KB User's Guide - Documents Tab - IncludeDoc and Dynamic Web Page Content
Last updated on 2025-02-26
The KB's IncludeDoc feature is a powerful way to embed content without duplicating it. This document describes how to use the KB's IncludeDoc feature to embed KB documents, portions of a document, or external web pages into another KB document.- Group: KB User's Guide
- Views this week: 124
- Total views: 55178
KB User's Guide - Documents Tab - Glossary and Glossary Items
Last updated on 2024-11-15
Glossaries are useful to understand the meaning of terms relevant to the contents of of your KB site. The KB glossary is easy to use and there are a few ways to access it and display terms your KB pages.- Group: KB User's Guide
- Views this week: 93
- Total views: 44563
KB User's Guide - Documents Tab - KB Custom Class Names
Last updated on 2024-11-15
This document lists KB custom tags for your reference. If an author inadvertently uses a class name that the KB uses for custom tags (e.g. class="internal"), it will have unintended results in the KB document. The following is a reference point for ...- Group: KB User's Guide
- Views this week: 68
- Total views: 31728
KB User's Guide - Documents Tab - Suggest a Document Link - How to Submit a Suggestion
Last updated on 2024-10-14
The Suggest a document link allows users to submit requests for new documentation.- Group: KB User's Guide
- Views this week: 148
- Total views: 46704
Not finding what you are looking for? Suggest a new document be created, or try searching again with multiple search terms.

