KnowledgeBase User's Guide Search Results

KB User's Guide - Documents Tab - How to Create and Publish a Document

This document explains how to create a new document using the KB Admin Tools.

• Group: KB User's Guide
• Views this week: 143
• Total views: 59760

ID: 5235

KB Users Guide - Documents Tab - Content Restriction Tags

This document explains how to use the KB content restriction functions to prevent portions of a document from appearing on certain sites.

• Group: KB User's Guide
• Views this week: 71
• Total views: 13588

ID: 114268

KB User's Guide - Documents Tab - Edit a Template

The document template feature makes it easier for KB authors to replicate frequently used document formats and styles. This document shows you how to edit an existing template.

• Group: KB User's Guide
• Views this week: 68
• Total views: 27921

ID: 36761

KB User's Guide - Documents Tab - Using the "Create a Doc from..." Page

This document explains how to access and use the templates you have created from the "Create a Doc from..." page.

• Group: KB User's Guide
• Views this week: 47
• Total views: 27800

ID: 10111

KB User's Guide - Documents Tab - Creating and Using Templates

The Template feature allows authors to make one, or multiple documents, all having a uniform appearance and maintain specific settings. A well pre-formatted template can prescribe very specific content, structure, formatting and prompt for minimal ...

• Group: KB User's Guide
• Views this week: 86
• Total views: 44138

ID: 14044

KB User's Guide - Documents Tab - Minor vs Major Document Changes

When publishing a change to an existing KB document, the change will be marked as either "major" or "minor". This document describes how this designation is determined, as well as the effects of publishing a major change.

• Group: KB User's Guide
• Views this week: 76
• Total views: 17390

ID: 109513

KB User's Guide - Documents Tab - Document Searching and Sorting

The Documents tab includes many ways to search for documents.

• Group: KB User's Guide
• Views this week: 102
• Total views: 38650

ID: 5250

KB User's Guide - Documents Tab - Validation Tools

This document explains how to use some of the document validation tools provided in KB Admin Tools for document editing.

• Group: KB User's Guide
• Views this week: 54
• Total views: 32432

ID: 5241

KB User's Guide - Documents Tab - Suggest a Document Link - How to Follow-up on Suggestions

The Suggested link on the left side of the Documents tab in KB Admin Tools gives document authors and KB Site Administrators access to all ideas for new documents that have been submitted on their KB site.

• Group: KB User's Guide
• Views this week: 73
• Total views: 35382

ID: 20674

KB User's Guide - Documents Tab - Editing When Review Comments Are Optional

This document describes the editing process in group spaces where review comments are optional.

• Group: KB User's Guide
• Views this week: 52
• Total views: 31292

ID: 132

KB User's Guide - Documents Tab - Find & Replace Text

The KB Find & Replace feature is a Full Text Find and Replace. This document explains to Groups Space Admins exactly how to find and replace text items, words or phrases in multiple KB documents.

• Group: KB User's Guide
• Views this week: 90
• Total views: 37851

ID: 5247

KB User's Guide - Documents Tab - Editing When Review Comments Are Required

This document describes the steps authors need to take when their KB group requires review comments to edit documents.

• Group: KB User's Guide
• Views this week: 83
• Total views: 30124

ID: 105

KB User's Guide - General Info - How to Hide Topic Breadcrumbs

This document will explain how a KB Group Admin can hide topic breadcrumbs from view on their KB Live Site(s), either across your site or on a single KB document.

• Group: KB User's Guide
• Views this week: 56
• Total views: 14846

ID: 112059

KB User's Guide - Documents Tab - Shared-private (Privately Shared Docs)

This document describes the KB's private share feature and how you can use it to give one-off access to individual internal documents.

• Group: KB User's Guide
• Views this week: 90
• Total views: 33727

ID: 11800

KB User's Guide - Documents Tab - Quick Edit Buttons

The "quick edit" button allows authors to jump directly into the the document editor for a given document without having to view the document review screen first. This document describes where to find the quick edit button under the Documents tab ...

• Group: KB User's Guide
• Views this week: 48
• Total views: 29872

ID: 24428

KB User's Guide - Documents Tab - Editing an Existing Doc

This document explains how to edit published (i.e., Active) or draft (i.e., In Progress, In Review, or Inactive) documents.

• Group: KB User's Guide
• Views this week: 63
• Total views: 35579

ID: 5252

KB User's Guide - Documents Tab - Default Keywords

This document explains how to create default keywords that both authors and admins can apply to each document.

• Group: KB User's Guide
• Views this week: 67
• Total views: 30188

ID: 5343

KB User's Guide - Documents Tab - Identifying Broken Hyperlinks on your KB documents

KB Admins may identify broken hyperlinks external to the KB . Occasionally, links external to the KB have been updated and subsequently broken since KB document activation. We will show you how to identify broken links in your KB document.

• Group: KB User's Guide
• Views this week: 110
• Total views: 40764

ID: 15406

KB User's Guide - Documents Tab - Reference a Collection of Documents with a single URL

This document will show you how to efficiently reference a collection of documents with a single URL.

• Group: KB User's Guide
• Views this week: 45
• Total views: 35731

ID: 36926

KB User's Guide - Documents Tab - Manually Enterable KB Custom classes

There are nine custom classes in the KB that do not have a dedicated button in the editor. Users may enter these custom classes anywhere in their document via the source code tool and style them as needed.

• Group: KB User's Guide
• Views this week: 61
• Total views: 23235

ID: 36795