KB User's Guide - Documents Tab - LinkTopic
Last updated on 2023-06-01
The Link Topic function provides an easy way to link a user to a topic-filtered search, where the link text will be automatically updated to display the current topic name. This document will show you how to use this function to add a topic link to ...- Group: KB User's Guide
- Views this week: 56
- Total views: 29131
KB User's Guide - Documents Tab - Glossary and Glossary Items
Last updated on 2023-06-01
Glossaries are useful to understand the meaning of terms relevant to the contents of of your KB site. The KB glossary is easy to use and there are a few ways to access it and display terms your KB pages.- Group: KB User's Guide
- Views this week: 86
- Total views: 33789
KB User's Guide - Documents Tab - Expired Documents
Last updated on 2023-05-26
This document will discuss the Expired document page in the Documents tab.- Group: KB User's Guide
- Views this week: 75
- Total views: 40120
KB User's Guide - Migrating from Confluence Wiki to the KB
Last updated on 2023-05-25
This document provides an overview for migrating away from the Atlassian Confluence Wiki to the KB.- Group: KB User's Guide
- Views this week: 65
- Total views: 6083
KB User's Guide - Documents Tab - Status
Last updated on 2023-05-11
This document discusses how each document status is defined.- Group: KB User's Guide
- Views this week: 40
- Total views: 141116
KB User's Guide - Documents Tab - Custom URL Field
Last updated on 2023-04-26
You may assign a custom URL for each new document based on its title. Using short, memorable URLs makes it easier for visitors to find and share your content. While the document title remains designed for display and human readability, its custom ...- Group: KB User's Guide
- Views this week: 52
- Total views: 31460
KB User's Guide - Documents Tab - Reviewing Expiring Documents
Last updated on 2023-04-25
This document explains how to track expiring documents and ensure that they are reviewed prior to expiration.- Group: KB User's Guide
- Views this week: 36
- Total views: 12349
KB User's Guide - Document Expiration
Last updated on 2023-04-25
This document provides a broad overview of the document expiration process and what happens when a document expires.- Group: KB User's Guide
- Views this week: 33
- Total views: 5447
KB User's Guide - Documents Tab - Redirect a document via the "See also" field
Last updated on 2023-03-30
This document describes how the "See also" field can be used to create a redirect from an inactive document to point users to another active document.- Group: KB User's Guide
- Views this week: 38
- Total views: 27866
KB User's Guide - Documents Tab - Why are some links on the left grayed out?
Last updated on 2023-03-30
Access to some features is limited by Publish rights setting on the Users tab.- Group: KB User's Guide
- Views this week: 40
- Total views: 27556
KB User's Guide - Documents Tab - Exclude a Document from Search
Last updated on 2023-03-30
In some cases, you may wish to publish a document without allowing it to appear in your site search results. This can be done using the Exclude from search feature in the KB document editor as explained below.- Group: KB User's Guide
- Views this week: 47
- Total views: 24752
KB User's Guide - Documents Tab - Embed a Qualtrics Survey or Google Form
Last updated on 2023-03-07
This document describes how to embed a Qualtrics survey or Google Form in a KB document.- Group: KB User's Guide
- Views this week: 43
- Total views: 21512
KB User's Guide - Documents Tab - Document Style Guidelines
Last updated on 2023-03-01
This style guide lists a set of standards for design and writing of KB documents. This document defines the standards and conventions used in KB User's Guide Documents. These guidelines are provided to ensure that all documents use the same style, ...- Group: KB User's Guide
- Views this week: 155
- Total views: 62142
KB User's Guide - Documents Tab - Customizing Search Filters and Table Columns
Last updated on 2023-02-17
This document explains how to customize and save search filters and display columns when browsing and searching for documents in the KB Admin Tools.- Group: KB User's Guide
- Views this week: 45
- Total views: 27724
KB User's Guide - Documents Tab - Using the KB Link Doc Feature
Last updated on 2023-01-30
The KB Link Doc feature allows you to link to easily link to another KB document. This document explains how the KB Link Doc feature works and how to add use it in your own documents.- Group: KB User's Guide
- Views this week: 60
- Total views: 9991
KB User's Guide - Documents Tab - Future Activation
Last updated on 2023-01-17
This document explains how you can use Future Activation to set a document to be published automatically at a specific future date.- Group: KB User's Guide
- Views this week: 41
- Total views: 32226
KB User's Guide - Documents Tab - Migrating HTML Content from a Web Site into your KB document via XML Import
Last updated on 2022-12-23
There may be occasion where you need to migrate content residing on an Institutional web site, a Departmental web site, an existing web based blog, an online wiki, etc. into your KB Space. If you have a large number of pages to migrate, please ...- Group: KB User's Guide
- Views this week: 46
- Total views: 25980
KB User's Guide - Documents Tab - KB Custom Class Names
Last updated on 2022-12-08
This document lists KB custom tags for your reference. If an author inadvertently uses a class name that the KB uses for custom tags (e.g. class="internal"), it will have unintended results in the KB document. The following is a reference point for ...- Group: KB User's Guide
- Views this week: 56
- Total views: 23037
KB User's Guide - Documents Tab - Manually Sending Review Reminders
Last updated on 2022-11-21
This document explains how to send Review Reminders to document owners outside of the normal review period.- Group: KB User's Guide
- Views this week: 56
- Total views: 30443
KB User's Guide - Live Sites - Suggest a Document Link
Last updated on 2022-07-20
End users viewing your published KB content will be able to click a link or button to "Suggest a Document," which is intended for instances where they could not find the content they were looking for. Please see below for additional information on ...- Group: KB User's Guide
- Views this week: 44
- Total views: 27864
Not finding what you are looking for? Suggest a new document be created, or try searching again with multiple search terms.