1. For a video walk-through of the download and installation process, click here.

2. Begin by going to Virtual Lab start page. Click on the Download the Horizon Client for Windows link near the bottom of the page. Do not enter your credentials to log in.

4. On the products list, find Omnissa Horizon Clients and click View Download Components.

5. Identify the product for your specific operating system (Windows), and select Go to downloads.

6. Click on Download Now for the appropriate client.

7. In Windows File Explorer, double-click on the Horizon Client application file located in the Downloads folder to launch the installer.

8. If prompted to allow changes to be made to your computer, click Allow

9. Read and agree to the Horizon terms and conditions, then click on Agree & Install or Upgrade if you've previously installed the Horizon Client. Statuses will then be displayed while the installer works.

10. When the installer completes, click on Finish to close it.

11. Restart your computer when prompted by clicking Restart Now to finalize installation.

12. To sign in, find the Omnissa Horizon icon on your desktop or search from installed Applications

13. The first time you launch the Omnissa Horizon client, you will have to add the UW-Extended Campus server. Click on + New Server, or double-click on the Add Server icon

14. Enter in virtuallab.wisconsin.edu into the "Enter name of connection server" field, and click Connect.

15. Enter your UWEX-provided Lab credentials (sent to you via email at the start of Preview Week) and click Login.

16. Double click on the tile labeled with your program name to launch your Omnissa Horizon desktop machine. A status message will inform you that the Virtual Desktop is being prepared.

Please Note: the first time you log into the Virtual Lab, you may need to wait for your account to be provisioned. This usually takes less than five minutes.

17. Once fully logged in, you should see a standard desktop layout. For optimal performance, make sure your virtual machine's information is displayed in the top right corner of the screen. This confirms that your profile has fully loaded and is ready for use.

1. For a video walk-through of the download and installation process, click here.

2. Go to the Virtual Lab start page. Click on the Download the Horizon Client for Mac OS X link located near the bottom of the page. Do not enter your credentials to log in.

3. From the list of products, find Omnissa Horizon Clients and click View Download Components.

4. Identify the product for your specific operating system (macOS), and select Go to Downloads.

5. Click on Download Now for the appropriate client.

6. Depending on your web browser, you may be prompted to allow downloads from "customerconect.omnissa.com". Click Allow.

7. From your downloads, open Omnissa Horizon Client to begin installation.

8. A new window will appear. Click on Omnissa Horizon Client installer.

9. Click on Continue to begin the installation process.

10. Select a destination for how you want to install the software and click Continue. 

11. The installation process description will display. Click Install.

12. You should now see the Omnissa Horizon Client application icon in your Applications folder.

13. To sign in, find the Omnissa Horizon icon in your dock or search for it in installed applications.

14. The first time you launch the Omnissa Horizon client, you may see a warning about opening applications from the internet. Click Open.

15. Add the UWEX-Extended Campus server by double-clicking the New Server button if it does not automatically open.

16. Enter in virtuallab.wisconsin.edu into the "Enter name of connection server" field, and click Connect.

17. Enter your UWEX-provided Lab credentials (sent to you via email at the start of Preview Week) and click Login.

18. Double click on the tile labeled with your program name to launch a connection to your VM desktop machine. You will see a status message informing you that the Virtual Desktop is being prepared

Please Note that the first time you log into the Virtual Lab, you may need to wait for your account to be provisioned. This usually takes less than five minutes

19. Once fully logged in, you should see a standard desktop layout. For optimal performance, make sure your virtual machine's information is displayed in the top right corner of the screen. This confirms that your profile has fully loaded and is ready for use.

Web Browser Access

Note! There are some limitations to the browser version of the Virtual Lab. Check out the Which access method should I use? table above for more information.

1. Begin by going to the Virtual Lab log-in page

2. Enter in your lab credentials and click Login

3. Click on your program tile to launch a connection to the Lab

4. Once fully logged in, you should see a standard desktop layout. For optimal performance, make sure your virtual machine's information is displayed in the top right corner of the screen. This confirms that your profile has fully loaded and is ready for use.