Flex Check-in - Troubleshooting and Tips

UW Flex logo

If you run into difficulties submitting your Flex Check-in (FCI), please try the below:


  1. Try a new web browser. Chrome is preferred, but Firefox works well, too. Canvas no longer supports Internet Explorer.
  2. Clear cache and cookies
  3. Be sure to try it on a desktop or laptop - the Canvas mobile app may struggle with this third-party tool.
  4. Try a different computer, if possible.

If you are still unable to submit your FCI by the deadline, please contact Tech Support and we will be happy to help.



Keywords:Flex, Check-in, check, in, FCI   Doc ID:95076
Owner:Christy S.Group:Continuing Education, Outreach and E-Learning
Created:2019-10-18 09:15 CDTUpdated:2019-11-04 10:47 CDT
Sites:CEOEL Sandbox, Continuing Education, Outreach and E-Learning
Feedback:  0   0