This document will provide troubleshooting for MyLabsPlus
If your course uses MyLabsPlus (MLP), first be sure that you are accessing MLP by clicking the link in your course. This allows for an automatic sign-in so you don't need to log in separately.
Account not found?
If you encounter the above error, please make sure that your e-mail address in Canvas is your home campus e-mail address. If it is and you still receive the above error, please contact UWEX Tech Support.
There is a document with some helpful information regarding MyLabsPlus in the MyLabsPlus section of your course. You may need to contact Pearson Support if you encounter other errors.