External or rich multimedia content (such as videos, audio clips, interactive maps, or transcripts) placed directly inside a KB article so content consumers can view it on the page without leaving the site.

An integrated media tool (such as a video or audio player) placed directly inside a KB article so content consumers can view or listen to content without leaving the page.

Is a standard identifier attribute that uniquely identifies a person at a campus. At UW–Madison, an ePPN is always formatted as NetID@wisc.edu. It serves as a standardized, unique global identifier used to manage user authentication, login permissions, and visibility rules within the KB Admin Tools.

The KnowledgeBase separates content based on target audiences. Authors can check their document formatting using two specific views from the right side panel of the document editor. The External view previews the publicly accessible, user-facing version of your KB document.