WCAG (Web Content Accessibility Guidelines)
The official technical standard used to ensure digital resources, documents, and web applications are fully usable by people with disabilities.
Web Accessibility
Designing help articles, search bars, and navigation menus so users with disabilities can access them.
Wireless Network (Wi-Fi)
A technology that uses radio waves to let devices connect to the internet and each other without using physical cables.
Workflow
The defined process an article follows from creation through review, approval, publication, revision, and retirement.
WYSIWIG editor (What You See Is What You Get)
The embedded rich-text editor used by authors to write, format, and structure support documents and help articles.