Focuses on known-item seeking. When a user has a specific problem and searches or clicks through menus, high findability means the user reaches the correct solution quickly via your KB documents.

A font is a collection of characters, letters, numbers, and symbols displayed in a specific style and size. Your KB group space uses a predefined theme, and its typography is governed by the theme’s brand settings, which determine the default font styling.

An option that examines all words across every published KB document rather than just looking at titles or assigned keywords.